About Us
We’re redefining home, and setting a new standard of living. One apartment at a time.
Landing is a membership network of fully furnished apartments across the United States. Our Members get access to rent our professionally designed homes for a minimum of 2 days and can stay as long as they’d like, with only a 2-weeks’ notice required if they’d like to move. As a Member there are no long-term obligations, no security deposits, and no application fees. We bundle utilities and the internet to allow seamless transition from one home to another.
About The Role
We’re looking for a Partner Success Manager to join our team and assist with managing our top AP Partners. As a Partner Success Manager, you’ll work directly for and with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.
What You’ll Do
- Build, maintain, and expand relationships with Autopilot Partners
- Handle and address incoming requests from Partners
- Work with Landing’s AP Ops & Field Operations team to ensure smooth launches
- Host kickoff calls with new properties
- Build and schedule QBRs with Partners
- Collaborate with AP Ops & Field Operations teams on addressing issues
- Assist VP with special projects in order to further streamline our business processes
What You Need
- Based in our Birmingham office
- 3+ years of professional experience
- Previous customer service/ partner experience
- Strong organizational skills
- Ability to multitask and problem solve multiple issues at once
- Strong communication skills, both written and verbal
- Fearless, self-motivated and hardworking
- Ability to work in a fast-paced environment
- Self-starter comfortable working with a sense of urgency
- Tech-savvy - familiarity with Slack
- Fluent in English with strong written and verbal communication skills
Benefits & Perks
Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!
- Solid compensation package + stock options
- Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
- We’ve got you covered with a 401(k) plan and access to ImmediatePay
- Feel relaxed with super generous PTO policy
- Opportunities for upward mobility - we want you to grow with us!
- Explore and travel comfortably with 7 free nights in a Landing home per year
- Employee perks for temporary or indefinite stays when you choose to live with Landing
What We Do
Landing is reinventing apartment rentals through a membership program that gives members access to flexible leases with no deposits in 200+ markets in our growing network.
Our streamlined platform provides access to tens of thousands of furnished apartments across the U.S., and our member benefits allow more flexibility with fewer compromises. Members can book an apartment in minutes entirely through our app (even use a credit card) and be ready to move to a new place in a matter of days.
Our goal is to help people explore more, live on their terms, and make sure they feel at home wherever they go.
