Jobs at Landing

Own full market operations during General Manager leave across Landing markets nationwide. Responsibilities include member support, property and vendor relationships, maintenance coordination, unit quality, KPI reporting, market growth, VIP booking preparation, handoffs, and auxiliary training. The role requires autonomous decision-making, strong communication, pressure-based triage, availability beyond standard hours, and approximately 80% travel.

Manages temporary market operations when General Managers are on leave, overseeing member experience, property relationships, housekeeping and maintenance coordination, unit quality, vendor communication, KPIs, market growth, VIP bookings, and handoffs. The role requires autonomous hospitality operations leadership, rapid decision-making, strong communication, and extensive travel across U.S. markets, with availability during evenings, weekends, and holidays.

Manage a portfolio of hospitality properties in Houston, overseeing reservations across direct and OTA channels, member experience, property and housekeeping partners, maintenance escalations, quality, KPIs, and new property launches. The role requires autonomous decision-making, rapid issue triage, strong organization, and availability beyond standard business hours, including evenings, weekends, and holidays.

Own hospitality operations across a St. Louis property segment, managing reservations, member experience, property and housekeeping partners, maintenance escalations, market KPIs, and new property launches. The role requires independent decision-making, issue triage, strong organization, and availability beyond core hours, including evenings, weekends, and holidays.

Manage the end-to-end permitting process for short-term rental apartments, including preparing applications, following up with U.S. city and county offices, tracking deadlines, processing renewals, escalating blockers, and updating internal systems when units are approved. Maintain a jurisdiction rules library and prioritize work that activates the most apartments. The role requires advanced English, persistence, strong organization, urgency, accuracy, and daily use of AI tools with careful verification.

Owns hospitality operations across a New Jersey property segment, including reservations, member experience, property and housekeeping partnerships, maintenance escalations, unit quality, market KPIs, and new-property launches. The role requires autonomous decision-making, rapid issue triage, strong organization, and availability during evenings, weekends, holidays, and peak periods.

Owns pricing and revenue optimization across a nationwide furnished-apartment portfolio. Develops dynamic pricing strategies, enhances machine learning models, analyzes elasticity and occupancy forecasts, builds performance dashboards, integrates external market data, and evaluates channel mix and ROAS tradeoffs. Partners with Marketing, Product, Engineering, and Operations while presenting pricing and investment recommendations to senior leadership.

Manage a segment of flexible-living properties in San Antonio, overseeing reservations across direct and OTA channels, member experience, property and housekeeping partners, maintenance escalations, unit quality, and market KPIs. Coordinate property onboarding and launches, resolve guest issues, triage competing priorities, and report performance to the Hub Manager. The role requires weekday core hours plus additional evening, weekend, and holiday availability during business needs and peak periods.

Own Landing’s paid and organic social strategy, budget, creative, testing, and performance measurement. Manage campaigns across Meta, TikTok, Reddit, YouTube, and other channels, creating copy, static assets, and short-form video. Drive awareness, engagement, booked apartment revenue, and efficient customer acquisition while using incrementality testing, CAC, payback, and contribution analysis. Build the social function from the ground up and develop owner-facing LinkedIn content.

Own regional RevPAR by managing pricing, occupancy, length-of-stay strategy, channel mix, promotions, forecasting, and market intelligence. Analyze portfolio data using SQL, AI tools, spreadsheets, and potentially Python to identify underperforming units and improve results. Partner with general managers and apartment owners to explain pricing decisions, drive operational fixes, and make commercially sound decisions in a fast-changing hospitality portfolio.

Manage a portfolio of hospitality properties in Raleigh, overseeing reservations across direct and OTA channels, member experience, property and housekeeping partners, maintenance escalations, unit quality, and market KPIs. Coordinate property onboarding and launches, resolve guest issues, triage competing priorities, and report performance to the Hub Manager. The role requires weekday core availability plus evenings, weekends, and holidays during business needs and peak periods.

Own regional RevPAR by managing pricing, occupancy, length-of-stay strategy, channel mix, promotions, forecasting, and market intelligence. Analyze performance using SQL, AI tools, spreadsheets, and potentially Python; identify underperforming units and drive corrective actions with local GMs and supply teams. Explain pricing decisions to partners, make independent commercial judgments, and relocate to Birmingham for an in-office role.

Manage all onsite operations for a property of ~30+ units: reservations (direct and OTAs), guest experience, housekeeping and maintenance coordination, partner relationships, KPI reporting, and unit launches. Live onsite and provide flexible coverage including evenings, weekends, and holidays while building systems and resolving escalations.

Lead a team of Reservation Sales Specialists to achieve quotas and improve booked nights, conversion, call quality, follow-up, and pipeline hygiene. Provide real-time coaching, manage escalations, enforce CRM discipline, analyze performance data, and partner with Support, Billing, and Operations. Improve sales processes through automation and AI workflows while building a high-performance culture. The role is fully on-site in Mexico City.

Reconcile member accounts, process refunds, credits, and appeasements, support billing audits and variance tracking, resolve discrepancies, and respond to member billing inquiries. The role requires careful analysis, strong organization, attention to detail, and collaboration with internal teams in an on-site Birmingham office environment.

Landing is building a talent community to connect passionate individuals for various roles in sales, operations, marketing, and tech as they grow.