Jobs at Landing

Own a market segment's member experience, property and housekeeping partner relationships, reservation and OTA management, maintenance escalation, onboarding new properties, and reporting on market KPIs like NPS and cleaning quality.

Deploy to US markets as the temporary market owner during GM leave, managing member experience, property/vendor/maintenance coordination, unit quality, KPIs, account relationships, market growth, VIP bookings, and handoffs. Requires frequent travel and rapid decision-making under pressure.

Deploy to US markets as a temporary market owner during GM leave, managing member experience, property/vendor relationships, housekeeping and maintenance coordination, unit quality, KPIs, VIP bookings, market growth, and smooth handoffs. Requires frequent travel and rapid decision-making.

Own Paid Social, Organic Social, and OTA marketing: set strategy, run and scale campaigns across Meta, TikTok, Reddit and OTA platforms; manage $50K-$150K/month budgets to hit CAC, ROAS, and booked-night targets; embed AI tools to generate creative and automate workflows; run continuous experiments and build repeatable systems and playbooks.

Regional leadership role overseeing General Managers across multiple markets. Owns member experience, housekeeping and property-partner relationships, hub KPIs (NPS, CSAT, cleaning quality), new property launches, weekly performance reporting, and career development for GMs. Requires operational decision-making, people development, and frequent travel.

Manage and grow relationships with Autopilot Partners, handle partner requests, coordinate launches and QBRs, collaborate with Ops and Field teams, host kickoff calls, and assist leadership with process-improvement projects.

Landing is building a talent community to connect passionate individuals for various roles in sales, operations, marketing, and tech as they grow.

Lead a team of Reservation Sales Specialists to convert inbound demand into booked nights and memberships. Own quota attainment and KPIs, provide real-time coaching, manage escalations, enforce CRM and data quality, analyze performance, and implement sales process improvements, automations, and AI workflows. Partner with internal teams to remove blockers and build a high-performance sales culture.

Deploys to US markets as the acting market owner during GM leave, overseeing member experience, property/vendor relationships, housekeeping and maintenance coordination, unit quality, KPIs, growth activities, VIP bookings, and handoffs. Requires rapid decision-making, travel, and maintaining operations across multiple properties with minimal ramp-up.

Work with internal and external stakeholders to identify high-impact problems, collect and analyze data, rapidly prototype AI-driven solutions into demos, and partner with engineering to productionize automated systems that improve over time.

Provide high-level executive support (calendar, travel, inbox, briefing materials) then transition to cross-functional operations coordination. Plan offsites, lead office buildouts, manage vendors, track projects, improve processes, maintain trackers and reports, and take on special projects to ensure timely execution across markets.

Manage all onsite operations for a property of ~30+ units: reservations (direct and OTAs), guest experience, housekeeping and maintenance coordination, partner relationships, KPI reporting, and unit launches. Live onsite and provide flexible coverage including evenings, weekends, and holidays while building systems and resolving escalations.

The Ancillary Specialist coordinates internet services, provides host support, manages financial tasks, oversees scheduling, handles utility deinstalls, and ensures compliance audits for property operations.

Live-onsite manager responsible for a 30+ unit property: oversee reservations (direct and OTA), member experience, housekeeping and maintenance vendors, unit onboarding/launches, escalations, and property performance reporting. Drive KPIs like NPS, CSAT, and cleaning quality while operating autonomously in a fast-paced, ambiguous growth-stage environment.

Manage a market segment of properties, overseeing reservations across direct and OTA channels, member experience, property and housekeeping partners, maintenance coordination, onboarding new properties, and reporting market KPIs to the Hub Manager.

Manage billing, collections, and account reconciliations; process appeasements, refunds, and credits; support audits and variance analysis; resolve billing discrepancies; respond to member billing inquiries and partner with internal teams.

Manage a market segment of properties in Savannah, overseeing reservations (direct and OTA), member experience, property and housekeeping partners, maintenance coordination, onboarding new properties, and reporting on market KPIs (NPS, CSAT, cleaning quality, growth).

Manage market operations to ensure units meet move-in standards, resolve customer escalations and support tickets, maintain partner relationships, monitor and improve metrics (NPS, CSAT, cleaning quality, check-ins), and collaborate with field and member support teams to deliver exceptional member experiences.

Lead revenue and pricing strategy across a nationwide portfolio, scaling ML-driven pricing models. Drive dynamic pricing, elasticity tests, scenario modeling, and dashboards (Python/SQL/Looker). Partner cross-functionally to optimize occupancy, RevPAR, and channel mix, and present recommendations to senior leadership.

Own and improve dbt models, ELT pipelines, and warehouse architecture (Snowflake or equivalent) to deliver reliable executive KPIs and metric governance. Build data spine for Finance/Operations, enforce data quality/testing, partner cross-functionally with Engineering, FP&A, and Accounting, and influence analytics engineering standards, tooling, and roadmap.