Jobs at Landing

Own Operations KPIs, analyze performance changes, develop trusted recurring reports, provide data-backed recommendations, prepare leadership reviews, track commitments, identify operational issues, and support executive scheduling and logistics. The role is fully in-office, involves regular US travel, requires fluent English and Spanish, and includes frequent use of AI tools, spreadsheets, and BI platforms.

Reviews prospective member applications and conducts identity and income verifications to support accuracy, compliance, and risk prevention. Communicates with applicants by phone, email, and text to collect documents and resolve issues. Collaborates with Sales and Member Experience teams to maintain clear, timely communication and a smooth onboarding process. This is a full-time, on-site role in Mexico City with rotating shifts and at least one weekend day required.

Conduct outbound prospecting to apartment owners and operators through calls, email, and LinkedIn. Build target lists using HubSpot, CoStar, and ZoomInfo; deliver owner pitches; qualify opportunities; and partner with Account Executives to secure agreements. The role requires consistent outreach, strong phone and written communication, resilience, competitiveness, and daily work from the San Francisco office.

Coordinate new property launches from contract signature through first member move-in. Serve as the primary contact for property owners and managers, collect listing and permit information, coordinate Legal, field teams, and vendors, track installation, cleaning, and photography tasks, maintain accurate property data, resolve delays, and hand off completed properties to Area General Managers.

Generates outbound sales opportunities for Landing’s apartment-owner partnership program. Responsibilities include completing calls, emails, and LinkedIn touches; pitching owners and operators; qualifying opportunities; building target lists with HubSpot, CoStar, and ZoomInfo; and partnering with Account Executives to secure agreements. The role is phone-heavy, performance-driven, commission-eligible, and requires daily work from the Birmingham headquarters.

Reconcile guest accounts, process refunds and credits, support billing audits, investigate discrepancies and variances, and resolve complex billing issues. The role also answers guest billing questions and explains statements clearly. Candidates need billing experience or related experience, strong numerical and organizational skills, attention to detail, English fluency, and working knowledge of Excel or Google Sheets. This is a full-time, on-site position in Mexico City.

Own regional pricing and revenue performance for furnished apartments. Set rates, minimum stays, monthly pricing, booking-channel strategy, and promotions based on competition, seasonality, and local events. Forecast market pace, improve underperforming units, and explain pricing decisions to general managers and property partners. The role requires strong quantitative judgment, spreadsheet modeling, agency, and comfort making decisions with incomplete data. It is based daily at Landing’s Birmingham headquarters and includes relocation support.

Own regional revenue performance across Landing’s furnished apartment portfolio. Set rates, manage occupancy and RevPAR, optimize length-of-stay rules and channel mix, implement promotions, forecast market pace, and address underperforming units. Partner with local general managers and property operators to explain pricing decisions and improve results. Requires hands-on pricing or revenue management experience, strong spreadsheet skills, analytical judgment, agency, AI fluency, and relocation to Birmingham for daily headquarters work.

Manage internet, utilities, digital keys, smart locks, and property technology for furnished homes. Set up and troubleshoot WiFi, coordinate with providers and vendors, support hosts through live chat, manage PEX cards and reimbursements, audit utility accounts and fees, and coordinate service shutoffs and equipment returns. The role is full-time and onsite in Mexico City, with evening shifts and occasional extra hours during busy periods.

Landing is building a talent community to connect passionate individuals for various roles in sales, operations, marketing, and tech as they grow.