Title: Partnership Relations / Account Manager — Remote (Contractor)
Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine; Bulgaria
Base fee: USD $750 - $1000 / MONTH + Performance Incentives (paid via bank direct deposit)
Employment type: Contractor
Company: Shae Group
Website: https://shae.group
Who We Are
Shae Group is a global AI-first technology & services company delivering fast, reliable outcomes across health, wellbeing, education, human potential and enterprise verticals. We move with speed, precision, and strategic clarity—and our partnerships drive real-world impact.
Who You Are
You are a strategic relationships expert who owns post-sale success: onboarding, KPI delivery, renewals, expansions and collections. You use AI-assisted documentation and contract management, align internal teams, and obsess over retention and NRR. You are client-first, organized, and commercially sharp.
Responsibilities
• Serve as the primary contact for assigned partners; manage onboarding, delivery milestones and ongoing KPI tracking.
• Draft and manage MOUs, NDAs, SOWs and renewal cadences (AI-assisted); maintain audit-ready contract register.
• Collaborate with Finance on billing/collections and with Product/Execution on delivery, escalating risks proactively.
• Run quarterly business reviews, executive check-ins and partner enablement/training where needed.
• Surface upsell and expansion opportunities and support pricing proposals and negotiations.
Requirements
Must-have qualifications
• 4+ years’ experience in account management, customer success, or partnerships with demonstrable retention/renewal outcomes.
• Strong commercial instincts—experience with renewals, billing coordination and collections workflows.
• Excellent stakeholder management, documentation skills, and familiarity with CRM and contract registers.
Nice-to-have
• Experience in SaaS, digital health, or enterprise partnerships.
• Familiarity with NRR/NRR forecasting and partner enablement programs.
Benefits
Compensation & performance bonuses
Base fee: USD $750 - $1000 per month (depending on experience).
Performance incentives: Annual bonus for KPI over-performance
Payment & contractor terms
Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.
How to apply
• Click Apply → complete prescreen questions (working logistics + availability)
• Self-schedule an 18-minute prescreen AI one-way video interview
• Complete a 3rd-party personality profile
• If matched, hiring manager interview within 24–48 hours — offers same day for top candidates
Closing note
We prioritize retention and measurable partner outcomes. If you drive renewals, upsells, and operational alignment, apply now and check your email (and spam) after applying.
Top Skills
What We Do
Shae Group and Shae.ai Intelligence is dedicated to leveraging technology for the betterment of humanity, striving for a world where every individual feels seen, heard, understood and empowered to be the unique human they are here on earth to be. Through innovative solutions rooted in empathy and inclusivity, we aim to bridge divides and foster genuine connections across cultures, languages, and experiences.
Our ultimate vision is to empower every person on the planet to be valued, acknowledged, accepted and respected, catalyzing positive social change and a more harmonious and unified global community.
