Title: Partnership Relations / Account Manager — Remote (Contractor)
Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine; Bulgaria
Base fee: USD $750 - $1000 / MONTH + Performance Incentives (paid via bank direct deposit)
Employment type: Contractor
Who We Are
We are a global AI-first technology & services company delivering fast, reliable outcomes across health, wellbeing, education, human potential and enterprise verticals. We move with speed, precision, and strategic clarity—and our partnerships drive real-world impact.
Who You Are
You are a strategic relationships expert who owns post-sale success: onboarding, KPI delivery, renewals, expansions and collections. You use AI-assisted documentation and contract management, align internal teams, and obsess over retention and NRR. You are client-first, organized, and commercially sharp.
Responsibilities
• Serve as the primary contact for assigned partners; manage onboarding, delivery milestones and ongoing KPI tracking.
• Draft and manage MOUs, NDAs, SOWs and renewal cadences (AI-assisted); maintain audit-ready contract register.
• Collaborate with Finance on billing/collections and with Product/Execution on delivery, escalating risks proactively.
• Run quarterly business reviews, executive check-ins and partner enablement/training where needed.
• Surface upsell and expansion opportunities and support pricing proposals and negotiations.
Requirements
Must-have qualifications
• 4+ years’ experience in account management, customer success, or partnerships with demonstrable retention/renewal outcomes.
• Strong commercial instincts—experience with renewals, billing coordination and collections workflows.
• Excellent stakeholder management, documentation skills, and familiarity with CRM and contract registers.
Nice-to-have
• Experience in SaaS, digital health, or enterprise partnerships.
• Familiarity with NRR/NRR forecasting and partner enablement programs.
Benefits
Compensation & performance bonuses
Base fee: USD $750 - $1000 per month (depending on experience).
Performance incentives: Annual bonus for KPI over-performance
Payment & contractor terms
Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.
How to apply
• Click Apply → complete prescreen questions (working logistics + availability)
• Self-schedule an 18-minute prescreen AI one-way video interview
• Complete a 3rd-party personality profile
• If matched, hiring manager interview within 24–48 hours — offers same day for top candidates
Closing note
We prioritize retention and measurable partner outcomes. If you drive renewals, upsells, and operational alignment, apply now and check your email (and spam) after applying.
Skills Required
- 4+ years experience in account management, customer success, or partnerships with demonstrable retention/renewal outcomes.
- Experience with renewals, billing coordination and collections workflows (strong commercial instincts).
- Excellent stakeholder management and documentation skills; familiarity with CRM and contract registers.
- Experience in SaaS, digital health, or enterprise partnerships.
- Familiarity with NRR/NRR forecasting and partner enablement programs.
What We Do
Humantelligence is an enterprise software company that provides a cloud-based culture analytics and recruiting platform. It leverages AI and psychometric science to help organizations improve employee engagement, collaboration, and workforce development by providing behavioral insights and data-driven coaching, making work more human-centric and productive for distributed teams.
