Partnership Marketing & Promotions Coordinator

Job Summary:

PARTNERSHIP MARKETING & PROMOTIONS COORDINATOR

Location: New York, NY or remote elsewhere in the US -- please note preference for EST time zone

Division: Ticketmaster

Line Manager: VP, Partnership Marketing

Contract Terms: Temporary, Part-Time, up to 15 hours per week, Flexible schedule

THE TEAM

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing.

THE JOB

The Partnership Marketing & Promotions Coordinator provides administrative and operational support for promotional campaigns (e.g., sweepstakes, contests, surprise-and-delight programs, etc.) and for ongoing sponsorship asset tracking for the Ticketmaster Partnership Marketing Team portfolio of sponsorships. In addition, this role assists the Partnership Marketing team by handling day-to-day clerical work, documentation upkeep, the sweepstakes winner-process, and routine monitoring/reporting on sponsorship assets. It's important to note this is intended to be a support role, and therefore, final compliance, legal, and decisions remain with full-time Partnership Marketing staff and Legal departments at Ticketmaster.

Please note this is a temporary part-time position with a set engagement of up to fifteen (15) hours per week for a one (1) year term working on campaign launches, winner processing windows, and reporting deadlines.

WHAT YOU WILL BE DOING

Administrative & Clerical Support

• Maintain and organize shared files, trackers, and the promotional materials library (microsites/landing pages, partner lists, approved creative assets, affidavits etc.)
• Schedule and coordinate stakeholder meetings; prepare agendas and distribute notes/action items
• Data entry and upkeep of campaign trackers, budgets, and timelines in Excel/Word/PowerPoint
• Format and proofread sponsorship & promotions documents for internal and client distribution
• Manage routine promotions correspondence as directed by the Partnership Marketing Managers
• Prepare, organize, and file documentation for audit and record-keeping purposes (affidavits, releases, W-9s, receipts)

Promotions Support

• Support the Partner Marketing team in developing promotional plans for music & sports, live-event initiatives.
• Build and maintain promotional campaign timelines, launch plans, channel requirements, and approval paths.
• Compile all needed details for promotions (prize structure, eligibility, dates, entry mechanics)
• Convert campaign objectives into clear briefs for creative, CRM, media, and partners
• Develop copy for entry pages, social and any promotion materials
• Submit promotional artwork requests as needed to internal creative team for development
• Build entry pages utilizing in-house system and route
• Assist with collecting and organizing winner documentation (Affidavits of Eligibility, Liability & Publicity Releases, Guest Releases, W-9 forms etc…)
• Perform an initial completeness check on W-9s and releases and flag discrepancies— all final verification and legal sign-off remains with Legal and the Promotions Manager
• Initiate and manager winner communications (notifications, status updates, document follow-ups) and secure winner affidavits and accompanying paperwork under the direction of the Partnership Marketing Manager and agency.
• Coordinate event requirements: ticket quantities, venue details, winner communications with the Partner Marketing team and agency team
• Monitor entry periods and help track prize procurement status, shipping logistics, and fulfillment timelines
• Establish repeatable processes, trackers, templates, and documentation that improve campaign quality and team efficiency.

Sponsorship Monitoring & Reporting

• Monitor sponsor assets across digital/social placements to confirm delivery against contracted terms
• Coordinate materials for monthly partnership marketing newsletter and populate templates for deployment.
• Assist with the audit of asset tracking links and pull and compile recurring reporting on sponsor asset performance for internal reviews
• Support basic competitive/landscape monitoring related to competitive sponsorship activity as assigned

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelors Degree
• Prior experience in a marketing support, or coordinator role
• Basic knowledge of sports marketing and sponsorship principles
• Strong organizational skills and attention to detail
• Strong project management skills, including timeline ownership, prioritization, follow-through, and risk management
• Proficiency with common productivity, presentation, spreadsheet, communication, and project-tracking tools (Google, Microsoft, Canva etc.)
• Comfortable learning new software/reporting platforms (promotion management tools, tracking dashboards etc.)
• Clear, concise and professional written and verbal communication
• Ability to handle sensitive/confidential documentation
• Desire for a flexible schedule and ability to pivot on competing priorities and projects as needed
• Familiarity with sponsorship, promotions, or sweepstakes processes a plus
• Basic design tool familiarity (Canva, Photoshop) a plus

YOU (BEHAVIOURAL SKILLS)

• Passionate and motivated.
• Driven with and by an entrepreneurial spirit.
• Resourceful, innovative, forwarding thinking, and committed.  

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. . Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

----------

The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.