Partner Solutions Program Manager (BaaS Partner Solutions)

Posted 8 Days Ago
Hiring Remotely in USA
Remote
83K-153K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The Partner Solutions Program Manager will facilitate BaaS solution development and growth by managing partner relationships, project management, and product strategy. Responsibilities include collaborating with cross-functional teams, leading initiatives, developing product requirements, and ensuring successful project execution.
Summary Generated by Built In

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Troy, MI,  Franklin, TN,  Dallas, TX

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

This role is within the BaaS business development and solutions department. The Partner Solutions Program Manager will be responsible for assisting with BaaS solution discovery, development, and growth among current and potential partners across both issuing and money movement spaces. Works closely with the leader to engage in conversations with partners around their product roadmap, sales pipeline, and specific program discussions to assist with discovery and solutions as needed. Leads initiatives with project management, business resources, and development counterparts to define solutions, create requirements balancing cross-functional needs and capabilities, build and launch projects, and work with the product team on adjustments and improvements based on results.

What You Will Do:

  • Contributes to developing a product strategy and the larger roadmap.
  • Develops and tracks documentation around business cases and specific partner solutions.
  • Assists in the build and launch phases with project management, technology, operations, compliance, sales, marketing, and other key Pathward areas, as well as external vendors and partners. Ensures results are achieved through active project monitoring and management, adjusting scope/approach, and overcoming obstacles and challenges.
  • Leads and cultivates productive relationships with key employees in 10-20 cross-functional departments; ensures their needs and capabilities are understood, and then develops and maintains optimal approaches to initiatives with their aggregate buy-in, given their differing and sometimes conflicting needs.
  • Works with the product team to productize solutions by creating and utilizing requirements documents and launch plans for products.
  • Other duties as assigned. 

What You Will Need:

  • Bachelor's degree or equivalent education and work experience in product strategy, product management, or product marketing
  • Master’s degree preferred 
  • Strong BaaS experience with the ability to partner with internal teams on solutions. (required)
  • Issuing and Direct to Debit (D2D) experience. (required)
  • Typically, 8+ years’ experience with a minimum of 5 years’ experience in the Payments industry specifically working in product/solutioning/technology/project management.
  • Proven ability to lead large, cross-functional teams to determine optimal solutions based on differing needs, capabilities, and resources.
  • Excellent communication skills, including creating internal and external presentations that effectively communicate complex solutions to senior executives
  • Critical thinking
  • Problem solving
  • Highly organized
  • Attention to detail
  • Ability to analyze and interpret data to make decisions 

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $82,918.25 – $153,136.92

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition. At Pathward, we are dedicated to building a diverse and inclusive culture of belonging, so if you’re excited about this role but your experiences don’t match exactly to everything in the posting we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [email protected]

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.


Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Top Skills

Baas
The Company
Sioux Falls, South Dakota
893 Employees
On-site Workplace
Year Founded: 1954

What We Do

At Pathward, expanding financial access is the heart of our business. We work with diverse partners to deliver Banking-as-a-Service and commercial finance solutions for clients and customers that the traditional financial system can’t or won’t fully serve.

Together, we are powering financial inclusion for more because we believe in financial inclusion for all

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