Partner Solutions Engineer

Posted 44 Minutes Ago
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New York City, NY, USA
In-Office
135K-200K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI - an AI startup automating complex housing and healthcare systems by deeply integrating AI agents into workflows
The Role
Own 10–15+ concurrent partner integrations from scoping through launch and ongoing stability. Serve as the technical contact for external engineering teams, evaluate APIs, shape integration architecture, manage sandboxes and testing, document reusable patterns, prioritize deadlines, and resolve blockers. Partner with internal Engineering to improve APIs, tooling, documentation, certification, and self-service vendor onboarding.
Summary Generated by Built In

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

  • Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

  • Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

As a Partner Solutions Engineer at EliseAI, you will sit at the intersection of business and engineering, owning and executing our technical strategic partnerships. This role requires both a commercial and technical mindset: you will manage a live portfolio of concurrent partner integrations—spanning utility billing, collections, water/metering, payments, and other property-tech verticals—and drive each one from scoping through go-live and into stable, long-term operation. You will work closely with both technical and business teams internally and externally to guarantee the long-term success and value of each partnership. This person will split the active partnerships book of work with our other Partner Solutions Engineer, so strong prioritization and ownership across a high volume of simultaneous workstreams is essential.

Key Responsibilities

  • Own a portfolio of concurrent integrations, end to end: At any given time you will be actively driving 10-15+ partner integrations across categories like utility billing, collections, water/metering, payments, and lease guarantee vendors. You will scope requirements, design the integration approach, drive development (internal and/or vendor-side), manage testing, and get each integration live against firm go-live dates—then keep it stable afterward

  • Be the technical point of contact for partners: You will work directly with vendor engineering and product teams to align on data needs, API usage, and implementation decisions. This includes evaluating what a partner's API can/can't do, deciding when to build vs. use a workaround, and unblocking issues that come up mid-build

  • Partner with Engineering to shape our API and integration architecture: You will identify gaps in our own API, scope and prioritize the right solutions with the integrations engineering team, and make architecture calls on how data should flow between EliseAI and partner systems

  • Document and standardize integration patterns: Rather than treating every vendor as a one-off, you will document how existing integrations work and standardize the pattern so new vendors in the same category can be onboarded faster and more consistently

  • Manage sandbox and test environments: You will create and maintain sandbox orgs and test data for each partner, using and improving our internal test data tools, so integrations can be validated before launch without manual one-off setup

  • Triage and prioritize a high-volume, deadline-driven workload: With multiple go-lives active at once, you will regularly re-prioritize across projects, flag at-risk timelines early, and escalate blockers to keep launches on track

  • Continuously improve the ecosystem: Contribute to longer-term initiatives such as partner-facing documentation, the API usage monitor, the partner certification program, and self-service vendor/sandbox tooling

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

  • 3+ years of experience in a technical role such as Forward Deployed Engineering, Solutions Engineering, Technical Partnerships, Integrations, or Backend Engineering

  • Strong technical foundation, including understanding of system architecture fundamentals and APIs. Comfortable reading and reasoning about code (Python or similar)

  • Experience working directly with external technical stakeholders (e.g., vendor engineering teams, customer technical teams)

  • Proven ability to manage a large number of concurrent workstreams with competing deadlines—prioritizing ruthlessly without dropping balls

  • Ability to think strategically about integrations: assess tradeoffs, prioritize effectively, and make sound technical decisions, including when to push back on a partner vs. build a custom solution

  • Strong ownership mindset with the ability to manage timelines, track dependencies, escalate issues when needed, and drive work to completion under hard go-live dates

  • Excellent communication skills, with the ability to collaborate across both technical and non-technical teams, and comfort documenting technical workflows clearly for reuse

  • Nice to have: exposure to proptech, utility billing, collections, or payments/ledger workflows

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company

  • Medical, Dental and Vision premiums covered at 100%

  • Fully paid parental leave

  • Commuter benefits

  • 401k benefits

  • Fitness & home services stipend to cover part of your expenses so you can focus on what matters

  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office

  • Unlimited vacation and paid holidays

  • We'll cover relocation packages and make the move exciting, not painful!


Job Compensation Range:

The salary range for this role is CAD $135,000 - $200,000 with the ability to earn overtime. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors, including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.
Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.
If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at [email protected].

Skills Required

  • 3+ years of experience in a technical role such as Forward Deployed Engineering, Solutions Engineering, Technical Partnerships, Integrations, or Backend Engineering
  • Strong technical foundation, including system architecture fundamentals and APIs; ability to read and reason about Python or similar code
  • Experience working directly with external technical stakeholders, such as vendor engineering teams or customer technical teams
  • Ability to manage numerous concurrent workstreams with competing deadlines and prioritize effectively
  • Ability to assess integration tradeoffs, prioritize solutions, make sound technical decisions, and determine when to push back or build custom solutions
  • Strong ownership, timeline management, dependency tracking, escalation, and ability to deliver under firm go-live dates
  • Excellent communication and cross-functional collaboration skills, including clear technical documentation
  • Exposure to proptech, utility billing, collections, or payments and ledger workflows

What the Team is Saying

EliseAI Compensation & Benefits Highlights

  • Affordable Benefits — Health coverage is described as 100%-employer-paid for medical, dental, and vision (often extending to families), with plan options characterized as solid and affordable. This materially reduces out-of-pocket costs and stands out among the package’s strongest elements.
  • Parental & Family Support — Fully paid parental leave—reported up to 12 weeks—alongside fertility benefits is highlighted across multiple listings. These offerings signal meaningful support for growing families.
  • Leave & Time Off Breadth — Unlimited PTO and paid holidays are consistently advertised and receive favorable category ratings. This breadth of time-off benefits is positioned to provide flexibility when teams can use it.

EliseAI Insights

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The Company
HQ: New York, New York
550 Employees
Year Founded: 2017

What We Do

EliseAI builds vertical AI agents for housing and healthcare — sectors that together make up nearly 40% of household spending. These agents automate high-volume workflows like leasing, maintenance, renewals, and patient intake, helping organizations cut costs, improve efficiency, and deliver better experiences. How does it work? EliseAI integrates directly into operational workflows: Housing: Manages leasing, maintenance, renewals, billing, and resident communication. Healthcare: Handles intake, scheduling, call-center operations, and patient follow-up. Unlike traditional chatbots that only answer questions, EliseAI agents complete full workflows end-to-end — from scheduling and payments to work orders and record updates. We’re building a future of fully autonomous buildings and healthcare systems, similar to autonomous cars. Our technology takes on the repetitive, manual tasks that slow teams down, allowing them to monitor, decide, and act through AI. This reduces operational overhead while empowering people to focus on higher-value work. Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking founder-minded candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

OnSite Workspace

We are a fully in-office company with a beautiful new office located on 5th Ave in NYC, as well as in SF, Chicago, Boston, Dallas and Toronto. Our employees work in person 4-5 days per week.

Typical time on-site:
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HQNew York, New York
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Boston, Massachusetts
Chicago
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San Francisco, California
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