Technology Partner Relationship Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today – using leading edge technology and supported by unrivalled customer service. Our end-to-end solutions and international processing platform support more than one million businesses worldwide.

Elavon is a top 5 Acquirer in the European marketplace, with a significant presence in the USA, Ireland, the UK, Germany, Norway, Poland, Mexico, Brazil and Spain. We offer customers a suite of cross-border and multi-currency payment processing solutions designed to meet their individual needs. Elavon is wholly owned by US Bancorp, the fifth largest financial holding in the United States of America.

We are now looking to recruit a Partner Relationship Manager to focus on new technology partnerships within the UK & Ireland Market.

About the Technology Partnership team and this role

The Technology Partnership team is responsible for growing strategic partnerships with Technology Platforms, ISV’s and Developer communities. These partnerships will build on our existing strategy of Elavon being fully embedded in the payment acceptance eco-system, to serve our merchants growing multi-channel needs, both now and into the future.

This is an exciting time to join our expanding team as we build on our many strong solution sets and bring them together under a single ‘One Elavon’ proposition. Our work accelerates revenue growth for both Elavon and our chosen strategic partners.

You are not required to be technical; we have the fantastic support of our Technical Consultants to collaborate with, but it would be extremely helpful to have experience and understanding of how integrations to key technology platforms help power the payments ecosystem.

Key Responsibilities

The successful candidate will be responsible for recruiting new tier 1 ISV and enablement technology partners as well as developing existing partnerships within the UK & Ireland Market.  Key responsibilities include but are not limited to:

• Identifying new tier 1 ISV and strategic enablement technology partners within our core verticals across the UK & Ireland
• Applying a solution sales methodology to qualification and prospecting of partner opportunities
• Developing and maintaining a strong pipeline of appropriate partner opportunities
• Operating a strong consultative and analytical approach to maximize the complete range of revenue opportunities within each of our strategic partners
• Leading complex commercial negotiations get the best mutual outcome, balancing the needs of Elavon, our partners and merchants
• Advocating the ‘One Elavon’ proposition, primarily in the UK & Ireland markets, but in strong collaboration with other segments and geographies within Elavon
• Maintaining a high awareness and knowledge of the payment market, card payment industry, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately
• Achieving agreed annual, quarterly, and monthly sales objectives

Knowledge / Skills / Experience required:

• Demonstrable experience of achievement against target in a role that is focused on new business acquisition
• Well-developed understanding of the skills involved in opening and closing complex partnership sales
• Broad commercial and financial acumen and awareness of issues involved in negotiating contracts and has ability to negotiate logically and constructively
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels, internally and externally
• 8 years+ experience in a payments role, ideally including a mix of experience across our ecosystem including acquiring, payment gateway and / or POS solutions
• Experience in launching new partnerships in collaboration with product and marketing teams
• Knowledge of payment ecosystems and the role of technology platforms, ISVs and Developers

Person Specification:

• Highly motivated individual contributor
• Excellent communication/relationship management and negotiation skills
• An aptitude to detect gaps, analyze and propose solutions
• Effective time management skills and ability to multi-task
• Strong presentation skills with experience speaking at events an advantage

Location expectations  
This role is designated as home-based remote with ability to travel to meet perspective UK based clients regularly.

Elavon’s 4,300 employees are dedicated to responding to the needs of our clients and partners everywhere. It’s our experienced, highly responsive people that truly set us apart. Elavon’s quality reputation is unrivalled in the industry.
At Elavon, we encourage employees to grow professionally and be challenged by a leader in the payments industry. We thrive on efficiency and progress. To achieve these goals, we constantly seek people who look for ways to do things better. We are also committed to developing and maintaining a diverse workplace.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.