Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.
We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.
The Partner Sales Director is a quota-carrying, field-facing role responsible for driving enterprise pipeline and bookings through strategic partner ecosystems. This leader will build and activate relationships with the entire partner ecosystem (hyperscalers, global system integrators, reseller partners) to generate, qualify and close enterprise opportunities.
The role requires a hunter mentality combined with strong alliance leadership—identifying high-value accounts, creating joint account strategies, and orchestrating multi-party sales motions between Kore.ai and its partner ecosystem. The Partner Sales Director will work closely with Kore.ai BDR/SDRs, Account Executives, Sales Engineers, Marketing, and will be supported by Partner Success Managers to drive co-sell motions, develop partner-driven pipeline, and close strategic deals.
LOCATION: Sao Paolo, Brazil
RESPONSIBILITIES
Key responsibilities in this role are acquiring, onboarding, and enabling new partners (resellers, referrals, advisory, system integrators, and technology partners) and managing relationships with existing partners. This role will focus on supporting our TD Synnex partners and expanding engagement across the broader LATAM partner ecosystem.
Drive Revenue Through the Partner Ecosystem
- Own partner-sourced and partner-influenced pipeline development within the assigned region(s).
- Generate and advance enterprise opportunities through joint selling with partners.
- Identify strategic deals where partner involvement accelerates market entry, credibility, or scale.
- Engage with partners and potential customers at partner events where needed.
Develop relationships with strategic ecosystem partners including:
- Hyperscalers such as AWS and Microsoft.
- Global system integrators such as Deloitte and Accenture.
- Channel and distribution partners such as TD SYNNEX.
Build and Execute Joint Account Strategies
- Analyze target account overlap between Kore.ai and partner portfolios to identify high-value enterprise opportunities.
- Develop joint account plans with partner sales teams and Kore.ai Account Executives.
- Coordinate multi-threaded engagement across partner leadership, sales teams, and customer stakeholders.
Opportunity Qualification and Deal Execution
- Rigorously qualify partner-sourced opportunities to ensure strong fit and realistic deal progression.
- Work directly with Account Executives and Sales Engineers to advance opportunities through the full sales cycle.
- Align partner capabilities and services with Kore.ai solutions to strengthen deal value propositions.
Develop and Execute Partner Business Plans
- Create and manage joint business plans with strategic partners to define clear targets and growth objectives.
- Drive execution across three primary motions:
- Co-Sell: joint pipeline development and deal execution
- Co-Market: joint campaigns, events, and demand generation
- Co-Build: solution development and industry accelerators
- Track partner performance and continuously optimize engagement strategies.
Activate Partner Demand Generation
- Collaborate with marketing to design joint go-to-market programs with partners, including:
- Industry events and roadshows
- Partner field campaigns
- Executive briefings
- Thought leadership initiatives
- Convert marketing engagement into a qualified pipeline.
Lead and Coach Partner Engagement Teams
- Work closely with Partner Success Managers (PSMs) to manage ongoing partner relationships and deal progression.
- Act as the central orchestrator between Kore ai's field organization and partner teams.
- Provide coaching on opportunity strategy, partner engagement, and account prioritization.
MUST HAVE SKILLS
- Minimum 7+ years of enterprise sales, alliances, or channel experience in enterprise software, AI, SaaS, or cloud technologies required.
- Demonstrated track record of building pipeline and closing enterprise deals through partners required.
- Previous experience working with hyperscalers, resellers and/or large system integrators required.
- Strong understanding of enterprise sales cycles, partner-led GTM motions, and ecosystem selling required.
- Currently reside in Sao Paolo, Brazil required.
- Fluent in Portuguese, Spanish and English required.
EDUCATION QUALIFICATION
- Bachelor’s degree in management, Marketing, Business Operations, Engineering or related field highly preferred.
Kore.ai Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kore.ai and has not been reviewed or approved by Kore.ai.
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Fair & Transparent Compensation — Pay is characterized as fair or competitive in certain roles, with particular strength noted in senior U.S. go-to-market positions. Pay-and-benefits sentiment also trends toward the middle-to-okay range rather than uniformly negative.
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Healthcare Strength — Health insurance is portrayed as strong in the limited U.S. benefits snapshots available. Core medical coverage is presented as a clear bright spot where details are provided.
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Parental & Family Support — Paid parental leave is presented as comparatively strong, with maternity and paternity leave described as meaningful. Family-related time-off support is one of the more consistently specified benefits elements.
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What We Do
Digital future is headed where convenience and speed coexist with personal and human touch. People should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues. Kore.ai strives to achieve this with its unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation of human-to-machine interactions, in the form of virtual assistants, for the greater good of our customers and their employees. We are constantly in search of people who share this vision and are fired by values that we believe are at the core of everything we do: an obsession to achieve client success through understanding and empathy, turning every challenge as an opportunity to innovate, a culture of openness, the willingness to embrace bold ideas; and being a trailblazer when it comes to trying, failing (fast) and learning to succeed. A reason why reputed analyst firms like Gartner, Forrester, IDC, ISG, Everest Group, Celent, and more have recognized as a Market Leader. It is not worth living if you are not having some fun – Kore.ai has everything you need to make your career successful, purposeful, and happy. Because digital experiences of today will eventually manifest as conversational interactions and transform the way enterprises interact with their customers, partners and employees, we have every reason to believe you can make a difference.
