Partner Relationship Manager - GSI

Posted 14 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Software
The Role
The Partner Relationship Manager will manage GSI partner relationships, driving education, alignment, and business development. Responsibilities include building a joint pipeline, developing GTM strategies, and collaborating with cross-functional teams to optimize sales processes and customer success stories.
Summary Generated by Built In

What is Contentstack?

Contentstack is the creator of the headless CMS and the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code. Learn more at www.contentstack.com.

Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

Contentstack’s partner program brings together top agencies, consultants and technology companies to provide businesses cutting-edge solutions and expert insights to accelerate their ability to deliver personalized, omnichannel digital experiences. Contentstack works as an ecosystem to drive market visibility, manage growth opportunities and deliver transformational customer success. Together, we advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing award-winning technology, best practices, and a proven methodology for delivering exceptional digital omnichannel engagement. 

What Are We Looking For?

Contentstack is accelerating at high speeds with global expansion within our partner relationship team and looking for a Partner Relationship Manager - GSI, taking full ownership of driving GSI (Global System Integrator) partner relationships. Your responsibilities will range from seamless onboarding to increasing market awareness in collaboration with our marketing team, building a robust pipeline, and driving market growth through innovative strategies.

This is a quota-carrying account management role working exclusively on managing hyperscale partnerships and developing deeper partnerships with existing partners. If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you! Here's what you'll be doing: 

  • Build and nurture relationships with key stakeholders and business units within GSIs to drive education, alignment, and business development activities.
  • Develop a joint pipeline by identifying opportunities and creating go-to-market (GTM) initiatives that result in revenue growth.
  • Serve as the portfolio owner and internal subject matter expert (SME) for GSI partners, supporting go-to-market strategies and sales efforts.
  • Act as a consultant and advisor for Contentstack’s Global Sales Organization (GSO) on GSI-related initiatives.
  • Identify and create joint solutions with GSIs to develop innovative GTM strategies and drive market success.
  • Collaborate with cross-functional teams, including partners, sales, operations, and marketing, to optimize partner sales processes and customer success stories.
  • Provide strategic guidance to partners, clients, and account teams around GSI partner growth strategies and solutions.
  • Work closely with GSI partners to build and grow the sales pipeline, ensuring global expansion and market penetration.
  • Network across all organizational levels within GSIs to foster relationships and unlock new growth opportunities.
  • Manage day-to-day GSI partner relationships and handle administrative activities related to the partnerships.
  • Develop and execute a sound go-to-market strategy, tracking performance through OKRs, KPIs, and quotas.


 What Really Gets Us Excited About You?

  • 5-8 years of partner management experience with 3+ years specifically working with and driving successful partnerships with GSI partners.
  • Proven ability to think strategically and creatively while leveraging sound business judgment and financial acumen.
  • Strong networking skills with established connections at all organizational levels.
  • Experience promoting SaaS products and integrating them with existing GSI solutions.
  • Programmatic approach to scaling GSI partnerships to drive mutual success.
  • Exceptional communication and collaboration skills, with the ability to work independently and in cross-functional teams.
  • Results-oriented with a proactive approach to initiating change and achieving strategic goals.
  • Ability to juggle multiple priorities effectively and maintain a strong, positive presence.
  • Experience with Contentstack, CMS/DXP platforms, MACH/composable architecture.
  • Familiarity with SaaS products, composable technology, and CMS/DXP ecosystems.
  • Some travel is exciting to you
  • You like to have fun!


Salary for this role ranges between $120,000 - $130,000 base plus variables based on skillset and experience. 


What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. 

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including ASICS, Chase, Steve Madden, Holiday Inn, Icelandair, Mattel, Mitsubishi, Riot Games, Shell, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…


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Top Skills

SaaS
The Company
HQ: San Francisco, CA
523 Employees
On-site Workplace
Year Founded: 2018

What We Do

Contentstack is a composable DXP which is a digital experience platform assembled from a series of best-of-breed solutions. These solutions work together via APIs to deliver content and digital experiences to customers in a more agile and flexible way than a single, integrated, and essentially monolithic platform. It brings a microservices approach to the DXP space.

Our composable DXP stands out in the market, so your digital experiences can.

The Contentstack platform builds on our pioneering headless CMS roots, making complete what headless CMS alone do not. This includes a built-in Marketplace, full-stack automation, and integrated front-end hosting for full end-to-end digital experience functionality. Unlike legacy DXP solutions, we do this with a 100% open MACH architecture for maximum choice and functionality up and down the composable stack.

There is no stack like Contentstack.

Learn more at www.contentstack.com.

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