Partner Operations Manager

Job Description
About HiBob
HiBob is a global HR platform used by more than 4,000 multinational companies. Our intuitive and data-driven platform is built for the way people work today across global and remote teams. Since 2015, we have achieved consecutive triple-digit year-over-year growth powered by our incredible team of Bobbers around the world.
We want you to bring your whole self to work. We value individuality, encourage diversity, and support you in doing your best work.
Come be you, and win with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you can be and to do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us.
About The Role
We are seeking an experienced Partner Operations Manager to join our expanding RevOps team. This role will lead and manage cross-functional initiatives end-to-end from discovery through implementation. You will shape and improve the partnership funnel with a strong focus on onboarding, drive strategic business initiatives, and help mature and expand the partnership processes at HiBob. You will work closely with multiple teams to ensure our Partner Managers have the tools, processes, and structure they need to support our partners' rapid growth.
This role requires a blend of technical system-oriented thinking and strong operational judgement, along with an understanding of business processes and a partner-centric mindset.
Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.

• Experience working in partner operations or a partner-facing organisation, especially with top-of-funnel motion
• Strong understanding of sales processes
• Tech-savvy with enthusiasm for fast-paced startup environments
• Proven records of driving meaningful impact across teams
• Three or more years of experience in project management and information systems with a technical background
• Experience with tools such as Salesforce, PartnerStack, Workato, Asana, Outreach, and Tableau
• Experience in implementing new tools and scaling partner operational processes is a strong advantage
• Strong analytical and problem-solving skills with attention to detail
• Interest in HR Tech and excellent communication and interpersonal skills

**Note: We will only consider candidates located in the London Area who are willing to work in our London office at least two days a week. We love collaborating and connecting with our team members in-person, and we hope you will too!**
Job Responsibilities

• Plan, design, and manage cross-functional projects end-to-end
• Own and optimise the partnership funnel
• Translate business requirements into detailed documentation, including user stories, solution specifications, process diagrams, and KPI tracking models
• Serve as the central point of contact between the partner domain and our CRM team, providing balanced guidance and operational clarity.
• Implement processes, frameworks, and operational structure for the Partner organisation
• Build dashboards and reports to monitor key metrics and performance
• Develop playbooks and milestones to standardise and scale partner onboarding
• Coordinate cross-functionally to support pipeline targets and partner needs
• Work closely with our partner success managers to ensure a seamless partner experience

Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan - every employee can eventually become a shareHolder
• Cash allowance for health insurance
• Annual vision allowance
• Annual Headspace subscription and wellness benefits
• Travel support (cycle scheme and season ticket loans)
• Hybrid working from day 1
• Work from home allowance - to get your home office set up!
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
• 2 Social Impact days per year for volunteering
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Pension scheme auto-enrolment from day 1
• Fun company and team social events (locally and virtually with our global teams)
• We love birthdays - take the day off and receive a special gift

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!
***Learn about HiBob's hybrid working model ***
BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.
We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you.
We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.