Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Partner Marketing Specialist.
About the job
This position is needed to support the operational, logistical, and marketing enablement backbone of our partner marketing ecosystem. In this role, you will be the engine behind our partner programs, ensuring that lead data is processed accurately, marketing budgets are meticulously tracked, key events run flawlessly, and partners have the ready-to-use campaign materials they need to succeed.
This is an ideal role for someone with 3–4 years of marketing experience who loves data management, systems (like Salesforce and Tableau), event coordination, and supporting scalable marketing programs. If you are a proactive problem solver who thrives on keeping projects on track, assets organized, and data clean, we want you on our team.
Responsibilities
In this role, you’ll:
- Data Operations Support
- Lead Management: Own the end-to-end lead upload process for all partner-related campaigns and events, ensuring clean data formatting, proper tagging, and accurate partner attribution.
- Data Hygiene: Routinely audit campaign member statuses and partner accounts to ensure data accuracy for executive leadership reporting.
- Content and Asset Coordination
- Toolkit Packaging: Coordinate the assembly, packaging, and distribution of global "campaign-in-a-box" kits that partners can easily execute independently.
- Portal Management: Keep the self-service Partner Portal organized and up-to-date, ensuring assets are easily discoverable by our partner network.
- Asset Support: Assist in reviewing partner-submitted, co-branded materials to ensure alignment with brand guidelines before they are published.
- Event Logistics Support
- Partner Summit/Events Support: Serve as a core coordinator for our annual Partner Summit/PABs etc., managing project timelines, registration tracking, vendor communications, and on-site or virtual logistics.
- Budget Tracking and Support:
- Financial Administration: Support the global partner marketing budget processes, ensuring all purchase orders (POs) and vendor invoices are submitted, processed, and logged correctly.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Experience: 3–4 years of experience in Marketing Operations, Event Coordination, or Partner/Channel Marketing support roles.
- Technical Aptitude: Hands-on experience with Salesforce (SFDC); familiarity with Tableau (or similar BI tools) for building basic reports is highly desirable.
- Excel/Data Skills: Strong spreadsheet skills (Excel/Google Sheets) for formatting partner lead lists and tracking budgets.
- Asset & Content Delivery: Experience organizing digital assets, managing shared drives, or updating a Partner Relationship Management (PRM) platform/CMS portal.
- Event Logistics: Proven experience helping plan and execute corporate events, webinars, or large-scale internal/external meetings.
- Organization: Exceptional attention to detail and project management skills—you are someone who gets energized by checklists, deadlines, and tidy data.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $79,840 - $99,800.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $84,480 - $105,600.
- Based in the San Francisco Bay area, California: $98,840 - $117.300.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Skills Required
- 3-4 years of experience in Marketing Operations, Event Coordination, or Partner/Channel Marketing support roles
- Hands-on experience with Salesforce (SFDC)
- Familiarity with Tableau or similar business intelligence tools for building basic reports
- Strong spreadsheet skills using Excel or Google Sheets
- Experience organizing digital assets, managing shared drives, or updating a PRM platform or CMS portal
- Experience helping plan and execute corporate events, webinars, or large-scale internal or external meetings
- Exceptional attention to detail and project management skills
Twilio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Twilio and has not been reviewed or approved by Twilio.
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Healthcare Strength — Healthcare coverage spans medical, dental, vision, mental-health programs, and core protections like life and disability insurance. Wellness options and stipends are also emphasized to support ongoing wellbeing.
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Parental & Family Support — Paid leave for maternity, paternity, and adoption is described as robust. Financial assistance for adoption and fertility needs further extends family support.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick days, and dedicated volunteer time are highlighted, with some teams operating an unlimited time-off approach. Company-wide breaks reinforce the ability to take meaningful time away from work.
Twilio Insights
What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
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