Jobs at Twilio

The Sr. Global Events Manager will oversee event technology and operations, ensuring effective management of event data, attendee experiences, and vendor relationships across Twilio's global events.

The Senior Business Systems Analyst develops and maintains Salesforce solutions for the Go-To-Market teams, translating business needs into technical requirements and managing projects end-to-end, with stakeholder collaboration.

The Software Engineer will design, implement, and support microservices for webhook delivery, advocating operational best practices, and collaborating with teams on improvements.

The Strategic Account Executive will expand relationships with High Tech accounts, develop account strategies, and drive sales processes, focusing on customer needs and coordinating with cross-functional teams.

Manage the Core Commerce Platform's evolution, focusing on billing systems, internal integrations, and financial compliance, while leading cross-functional teams and implementing AI capabilities for platform enhancements.

Lead relationships with mid-market Communication platform customers, driving sales cycles, managing accounts, and collaborating across teams to identify new revenue opportunities.

The Strategic Account Executive at Twilio develops relationships with senior decision-makers in LATAM to drive new sales, executing territory plans, and utilizing a consultative approach.

Drive new business opportunities and expand Twilio's presence in the Mexican market, achieving sales targets through strategic outreach and strong relationships with clients.

As a Technical Support Engineer 2, you'll support Twilio customers, resolve complex issues, and communicate technical details effectively, enhancing user experience.

The Staff Solutions Architect will design and manage solutions for the GTMA Contract Lifecycle team, focusing on Salesforce and CLM tools, collaborating with multiple teams, and ensuring system compliance and operational excellence.

The Systems Ops Administrator will manage Salesforce administration, data quality, system maintenance, and collaborate with various teams to enhance operational efficiency.

The Digital Sales Representative is responsible for acquiring new customers, solution selling, and closing deals in Self Service accounts. They work with internal teams to address customer needs and should be adaptable with strong communication skills.

The Senior Strategic Account Executive manages key enterprise accounts, driving analytics-driven sales and fostering deep partnerships to grow Twilio's platform business and profitability.

The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.

The Principal Presales Engineer will serve as the bridge between enterprise accounts and product teams, designing complex solutions and influencing product strategy through stakeholder collaboration.

The Supportability Engineer 3 will advocate for customer needs during product design, analyze support data, and ensure product readiness for launches by collaborating with R&D teams.

The Business Systems Analyst will provide operational and technical Salesforce support, manage user setup, oversee case management, troubleshoot issues, and ensure data synchronization across systems while collaborating with various teams.

The role involves building and managing scalable distributed systems for Twilio's email platform, mentoring junior members, and improving system performance and security.

The Senior Strategic Account Executive at Twilio will drive new business, close deals, and build relationships with enterprise clients, requiring extensive B2B sales experience.

The Senior Zendesk Business Systems Analyst designs, configures, and maintains Zendesk systems, collaborates with teams to improve processes, and proposes automated solutions to enhance customer support efficiency.