Search the 59 jobs at Twilio

The Customer Success Engineer at Twilio will help customers leverage Segment’s API across various platforms, improve customer experiences, and participate in an on-call rotation for Enterprise support. Responsibilities include maintaining customer communications, creating documentation, and collaborating with product teams to enhance satisfaction.

The Strategic Account Executive in Japan will onboard new partners, manage their growth on the Twilio platform, collaborate cross-functionally to develop long-term plans, and stay informed on industry initiatives to drive key messaging, voice, and email use cases for partners.

The Senior Director, Talent Development at Twilio will lead the design and execution of learning and development initiatives across the company. This role emphasizes creating effective, scalable programs to facilitate leadership growth, align training with strategic goals, and foster a culture of continuous professional development.

As a Staff Data Engineer at Twilio, you will design, build, and maintain data pipelines, optimize data warehouse structures, and collaborate with cross-functional teams to leverage data for business strategies. You will also develop machine learning infrastructure and ensure efficient data processing and analysis.

As Principal Communication Designer at Twilio, you will enhance executive communications by transforming complex strategies into clear visuals for various stakeholders, mentor junior designers, manage high-priority projects, and drive innovative storytelling initiatives that align with the brand.

The Senior Engineering Manager for Twilio's Reliability Engineering Team will oversee the team's efforts to enhance the availability and reliability of Twilio’s communication products. Responsibilities include managing engineers, promoting high availability practices, facilitating career development, and collaborating with other teams and stakeholders on technical solutions and initiatives.

The Senior Technical Accounting Manager will ensure accurate recording of complex financial transactions while complying with accounting standards. They will provide technical accounting guidance, lead projects, offer support for SEC filings, and strengthen internal control systems for SOX compliance across various internal teams.

The Senior Technical Accounting Manager ensures accurate recording and reporting of complex financial transactions in compliance with accounting standards. Responsibilities include preparing technical memos, supporting financial analysis, providing guidance on accounting topics, and leading internal controls for compliance. This role collaborates with various teams and oversees the preparation of SEC reports.

The Senior Technical Accounting Manager at Twilio will ensure accurate recording and reporting of complex financial transactions while complying with accounting standards and regulations. This role involves providing technical accounting guidance, preparing financial analyses, and overseeing internal controls for SOX compliance. The manager will collaborate across various teams to support compliance and financial reporting efforts.

As the Sr. Manager of Solutions PMM at Twilio, you'll create solutions messaging, use cases, and demos while collaborating with various teams to drive product marketing and sales enablement. You will also be responsible for building cross-functional relationships and developing effective sales support materials.

The Product Manager at Twilio Segment is responsible for crafting product strategy, leading API evolution with OAuth 2.0, ensuring product development stays on track, conducting market analysis, and engaging with customers to gather feedback and drive product improvements.

The Staff Data Engineer will design, build, and maintain scalable data architectures and pipelines to support messaging platforms and other engineering solutions, enhance performance, and ensure compliance with best practices. They will also lead cross-functional projects and mentor junior engineers.

The Staff Data Engineer will design, build, and maintain scalable data architectures and pipelines. Responsibilities include creating innovative data solutions, enforcing best practices, providing mentorship, tackling technical issues, and collaborating on data infrastructure initiatives.

The Endpoint Support Engineer L3 will manage projects focused on compliance, governance, and security. Responsibilities include designing and implementing endpoint management solutions, developing automation scripts using scripting languages, and providing operational support for complex endpoint issues. This role demands strong collaboration with teams to ensure effective endpoint management solutions.

The Staff Security Enablement Engineer will develop and manage processes and tools for enhancing security enablement at Twilio. Responsibilities include designing a Security Champions Program, organizing technical meetings, developing training materials, and collaborating with other teams to improve security practices.

As an Enterprise Account Executive at Twilio, you will drive the sales cycle from pipeline generation to closing, focusing on customer data and marketing activation. Your role includes building the adoption of Segment, generating opportunities from existing customers, and leading presentations across various audiences.

The Digital Customer Success Campaign Manager at Twilio focuses on executing and managing scalable customer engagement campaigns via in-app and email. The role involves the development, measurement, and optimization of campaigns to drive customer health and retention. Responsibilities include partnership with cross-functional teams, data analysis, and using customer insights to enhance campaigns.

The Digital Customer Success Campaign Manager at Twilio will develop and execute campaign strategies through email and in-app channels, focusing on customer retention and product adoption, while measuring outcomes and adapting strategies. They will collaborate cross-functionally to enhance customer experiences and document learnings for continuous improvement.

The Digital Sales Representative will manage and grow customer accounts within the Self Service segment, focusing on customer acquisition, upselling, and sustainable revenue growth. The role includes executing sales strategies, collaborating with cross-functional teams, maintaining sales pipelines, and aligning marketing efforts.

The Customer Success Engineer at Twilio's Segment provides technical support to customers, helping them leverage APIs and platforms effectively. Responsibilities include troubleshooting, improving documentation, creating internal content, and working closely with product teams for enhanced customer satisfaction.