Payment Operations Manager

About Us

Move money. Make money. Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.

Finix has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, Leap Global, American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, Visa, and others.

About the Role:

Report directly to the Head of Payment Operations to manage strategic Partners including financial institutions, processors, card networks and other operations partners.

You Will:

• Build and maintain relationships with partners and vendors to drive progress towards key initiatives. 
• Manage daily interaction with financial institutions, processor, and card network partnerships, focusing on execution of joint initiatives and finding new opportunities within existing partnerships. 
• Manage third-party vendors that will facilitate verification and authentication of merchant and transactional data.
• Measure, track, and manage monthly, quarterly, and annual reporting to ensure contractual compliance.
• Work cross-functionally with risk and compliance, financial partnrships, business development, and sales to execute partner strategy.
• Leverage industry knowledge and expertise to assist internal teams with advisory services. 
• Collaborate cross-functionally: Product: Liaise with the Product team to enable features/functionality in conjunction with card networks, third-party vendors and processors.
• Legal and Compliance: Work cross-functionally to implement solutions that ensure compliance with policies and procedures.

You Are:

• Results-oriented: Motivated to operate and produce results in a fast-growing company.
• Communication: Excellent written and oral communication skills and ability to share findings with a large, non-technical audience.
• Attention to detail: Put in the extra effort to ensure the work is complete and accurate while juggling multiple deadlines.
• Creative: Able to think about traditional questions in a creative way to find new solutions given new data or circumstances.
• Proactive: Actively engaged in the pursuit of new ideas and process improvements.
• Persistent: Demonstrate tenacity and willingness to achieve goals and make deadlines

You Have:

• At least 5 years experience in the payments industry with extensive business, financial, and technological acumen in the space.
• Understanding of money movement, payment processing, payment networks, disbursement of funds, and payment platforms.
• Excellent problem solving skills, with a strong emphasis on the development of frameworks and processes that can be scaled and / or automated.
• Prior experience in a payment facilitator or processor is a plus.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Partner Manager IV

Level: IC4

Location: Remote US

Base Salary Range: $110,000/yr to $140,000/yr + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

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