Partner Manager

Posted 6 Days Ago
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London, Greater London, England
5-7 Years Experience
Fintech
The Role
As a Partner Manager, you will be responsible for the full partner lifecycle, managing partnerships, supporting partnership operations, and collaborating with internal teams. This role requires 5+ years of experience in partnerships, partnership management, and strategic business development in the fintech, payments, or banking industry.
Summary Generated by Built In

The job in short

The Marketplace team is responsible for building best-in-class fintech partnerships globally that continues to enhance the value and richness of the Backbase Engagement Banking Platform. A small and impactful global team - with a winner's mentality and teamwork at its core. 

As Partner Manager, you will be part of a growing team leading Fintech Partnerships globally. You will be responsible for the full partner lifecycle. You will identify, evaluate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth. Further, you will be responsible for managing the partnership pipeline, overseeing and coordinating partner related projects, escalations, pricing strategy, and multiple internal and external stakeholder management. You will play a critical role in steering Backbase’s fintech third-party partnership strategy and collaboration. You will report to the Director of Marketplace (Fintech-as-a-Service and Fintech Partnerships). You have 5 years of professional experience, ideally in partnerships, partnership management with experience in identifying, vetting and signing new partners in the Fintech, Payments and/or Banking space.

Meet the job

● Be responsible for the full partner lifecycle. You will identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth.
● Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program.
● Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning for continuous improvement in Backbase partnerships approach. 
● Work closely with the Director on supporting pricing and commercial strategy for existing and new partners. 
● Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal.
● Be responsible for internal reporting on partnerships and related activities to the leadership.

How about you

● 5 years of professional experience, ideally in partnerships, partnership management with experience in identifying and signing new partners in the Fintech, Payments and/or Banking space.  
● Track record of building impactful partnerships both from innovation and revenue growth. 
● Have built successful relationships with partners, working with senior leadership and multiple stakeholders on the partnership side. 
● Willing to go into the details and be very hands-on: 
● Managed or supported complex partnership deals, with multiple stakeholders internally and externally. Understanding of coordinating and supporting critical stakeholders as Product and Legal. 
● Further, managed complex projects and operations to support either client escalations or implementations. 
● You will get a lot of autonomy. But should be comfortable to work in an environment where entrepreneurship is expected, teamwork, collaboration and delivered business outcomes are expected.
● Bachelor’s degree in business administration, finance and/or similar streams.
● Location:Amsterdam, NL

The Company
Atlanta, GA
951 Employees
On-site Workplace
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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