Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.
As a Partnership Manager you will Identify, evaluate, and pursue strategic partnership opportunities aligned with business goals.
Key Responsibilities:
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Lead partner relationships, and drive partner engagements across PSP Banks, NPCI, and ecosystem partners.
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Drive launches, go-to-market, business growth, compliance, transformation and cost
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optimization initiatives for merchant acquiring business
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Resolve critical escalations, regulatory issues, leading XFN and partner teams
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Drive contractual and legal alignment and agreement closure for work streams.
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Drive thought leadership on the industry and ecosystem with cross-functional partners.
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Drive business growth and cost optimization for acquiring work streams and more.
Job Requirements and Preferred Skills:
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Master degree or equivalent practical experience.
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6+ years of experience in business development, partnerships, product management in the Banking/ Payments verticals
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Experience working with C-level executives and cross-functionally across all levels of management.
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Experience in leading cross-functional teams on partner programs for launching new product features, adherence to compliance, improve reliability, etc
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Expert in managing partnerships, negotiating deals, contracts with banks, fintech, regulators
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Experience in the payments or banking industry including regulators,working with digital payments, and merchant acquiring
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Well versed in leading operations/ cross-functional teams on escalations, formulating SOPs
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Experience driving results in an organization
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Excellent partnerships, communication, and problem-solving skills.
Why Applause?
We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.
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We have a flexible work environment with top talent from across the globe
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Collaborate with an international team of 450+ passionate, talented co-workers
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Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
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Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
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Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
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Experience a supportive culture that emphasizes teamwork, innovation and transparency
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Share your voice! Contribute and integrate creative and innovative ideas across roles and departments
Applause Core Values:
As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values?
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Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
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Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
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In It Together: You have a team-first mindset and love collaborating with your peers.
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Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
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Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.
Skills Required
- Master's degree or equivalent practical experience
- 6+ years of experience in business development, partnerships, or product management within banking or payments
- Experience working with C-level executives and cross-functionally across management levels
- Experience leading cross-functional partner programs for product launches, compliance, and reliability improvements
- Expertise managing partnerships, negotiating deals, and closing contracts with banks, fintechs, and regulators
- Experience in payments or banking, including digital payments and merchant acquiring
- Experience leading operations or cross-functional teams through escalations and developing standard operating procedures
- Demonstrated ability to drive business results
- Excellent partnership management, communication, and problem-solving skills
What We Do
Applause is the world leader in testing and digital quality. Brands today win or lose customers through digital interactions, and Applause alone can deliver authentic feedback on the quality of digital assets and experiences, provided by real users in real-world settings. Our disruptive approach harnesses the power of the Applause platform and leverages a vetted Community of more than one million digital experts worldwide. Unlike traditional testing methods (including lab-based and offshoring), we respond with the speed, scale and flexibility that digital-focused brands require and expect. Applause provides insightful, actionable testing results that can directly inform go/no go release decisions, helping development teams build better and faster, and release with confidence.
Why Work With Us
Our business is as unique as our employee culture. Applause’s passion stems from knowing we help some of the world’s most innovative brands provide the best experiences for their customers. We know that to provide great experiences, we need to live them ourselves, so providing a rich work/life balance is key at Applause.
