Partner Engagement Manager, Battle Road

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient.

We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.

Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most.

At Battle Road, a Onebrief company, we’re building the next generation of military modeling and simulation technology through AtomEngine, our modern, game-engine-based platform.

We are replacing decades-old legacy systems with a more accurate, flexible, and operationally relevant simulation environment. Our technology is already being used in major U.S. military training exercises and command environments.

We are seeking a Partner Engagement Manager who wants their technical work to directly influence how military leaders train, plan, and make decisions. For example:

• USEASTCOM (fictional Combatant Command) will be using Atom Engine to run war-gaming exercises and simulations. You fly to the USEASTCOM headquarters routinely to make this happen

• The core exercise planning team is excited about Atom Engine, but there are users and stakeholders who are skeptical. You need win them over.

• They’ve seen demos, but they’re not familiar with the product. You will need to train them.

• If their first major exercise is a success, then they’re much more likely to succeed with Atom Engine. You will make it a success.

• You love our users, and you want to work with them.

• You pay attention to detail. People rely on you. On your previous teams, you had a reputation as a workhorse. Example: we’re about to run a planning exercise, which will be the client’s first exposure to our product. No one is worried because you’ve developed a deep understanding of the exercise's goals, personalities, and workflows.

• You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls.

• You’re technically adept. You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

• You work well with customers. You demonstrate strong interpersonal skills by cultivating trust, aligning diverse perspectives, and communicating with clarity and influence.

• You’re intense about our mission and passionate about Wargaming and simuations. It’s a core part of who you are

• You’re proactive and adaptable. Comfortable working autonomously or with cross-functional teams, especially in fast-paced or ambiguous settings.

• You communicate clearly, concisely, and candidly. Our Company relies on you to assess the situation and effectively communicate your assessment and recommendations to inform strategic decisions.

• You hold a current Top Secret clearance with eligibility for SCI and have the ability to access DOD facilities and installations.

What You’ll Do

• Lead customer demos, classes, and onsite events

• Explain technical concepts clearly to non-technical audiences

• Own customer-facing agendas, communications, events, surveys, and post-event follow-up

• Engage constructively with officers, colonels, and generals to answer questions and build trust

• Coordinate with other teammates to ensure technical support is delivered and timelines are met

• Document customer needs, requests, risks, and opportunities, then route them appropriately

• Maintain awareness of common customer issues and help prioritize them across docs, forums, and internal teams

• Lead or support training sessions, workshops, and instructional blocks as adoption scales

• Engage constructively with key stakeholders and respond to challenging questions with clarity and professionalism

• Your responsibilities aren’t limited to this list! We’re on this great adventure together, and we’ll each do what it takes for the team to succeed

What We Look For:

• 3+ years of professional experience in a customer-facing role in a technical setting

• Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.

• Comfort working with customers face-to-face to debug, iterate, and validate solutions in real-world environment

• Direct experience working with customers face-to-face in real-world environments, understanding their needs then providing feedback directly to product and engineering teams

• Demonstrated experience managing change. You know how to turn skeptics into advocates, helping organizations embrace new ways of planning and collaborating.

• Ability to work in self-directed and effective in fast-moving, ambiguous environments

• Prior military experience

• Strong communication skills

• Current Active Secret or Top Secret Security Clearance

• Ability to work on-site in person at Ft. Bragg, NC

• Ability to travel occasionally for work

Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.