About the role:
We are looking for a Partner Enablement Manager to join our partner team to support our evolving partner ecosystem. You will do this by collaborating with the Blackbaud internal teams to develop, execute, optimize, and assess enablement programs to raise awareness and educate our partners about our programs, solutions, services, and initiatives to drive partner success and contribute to overall business growth.
What you'll do:
Responsible for ensuring effective collaboration with our partners by planning, creating, coordinating, monitoring and implementing enablement activities to maximize partner engagement.
Ability to translate partner business outcomes to create and develop learning curriculums and plan partner events
Create content and deliverables that advance key enablement initiatives (training, content/enablement, guidance documents, templates and FAQs)
Develop, manage and execute tactical communications plans and calendars for webinars and events, newsletters, emails, partner town halls, and partner summit
Manage partner logistics and coordination for Blackbaud Go-To-Market initiatives, programs or events (on-site and virtual)
Evangelize programs, solutions and capabilities clearly articulating value proposition while fostering proactive engagement
Evaluate current content and work with stakeholders to update and/or create content for distribution and training, product tours, consumable deliverables.
Collaborate with subject matter experts to develop and review enablement and training materials, and proactively identify and work with additional expert resources who can address content gaps
Alignment with Partner Enablement Manager counterpart and Partner Operations
Orchestrate with product management, customer success, and marketing teams to capture mindshare and translate to increased partner influenced revenue
Manage regular cross-functional calls to report on and drive progress on all project deliverables
Manage reporting requirements and KPIs for all programs and provide results on a regular basis
Define, execute, raise awareness, and continually evaluate the placement of all information communicated through identified channels ensuring effectiveness and knowledge transfer.
What you'll bring:
3-5 years Partner Enablement experience (preferably in tech/SaaS)
Experience in a channel sales environment is highly desirable with a strong understanding of partner ecosystems and channel sales models.
Ability to be strategic while executing tactically
Experience with learning management systems (LMS) and partner portals
Proven success scoping, designing and implementing strategic enablement initiatives training
Excellent presentations/training facilitation skills and ability to be creative in messaging
Ability to establish and build close working relationships (internally and externally)
Entrepreneurial mind set, self-starter and ability to drive outcomes
Strong collaborator and multi-tasker with personal credibility and influencing skills
Willingness to work in a dynamic environment – willingness to work virtually
Team-oriented planner and decision-maker
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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
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What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As
the leading software provider exclusively dedicated to powering social impact, Blackbaud
expands what is possible across the nonprofit and education sectors, at companies committed to
social responsibility, and for individual change makers. Built specifically for fundraising,
nonprofit financial management, digital giving, grantmaking, corporate social responsibility and
education management, Blackbaud’s essential software accelerates impact through unmatched
expertise and powerful data intelligence. Millions of people across more than 100 countries
connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that
creates a better, more connected
world.
When nonprofits, social impact
teams, schools and individual
change-makers have powerful and
effective foundational infrastructure,
they transform our communities and
our world.
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