The Role
Design and run the global partner enablement strategy for the Forge Partner Program. Build onboarding, certification, GTM and technical enablement paths; deliver training and coaching; create enablement assets and demo environments; track partner activation and readiness; collaborate with Product, Sales, Marketing, and Engineering to integrate partner feedback and scale partner-driven revenue.
Summary Generated by Built In
Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
The Global Partner Enablement Lead is a pivotal role dedicated to the success of the SafetyCulture Forge Partner Program. You will be responsible for building and scaling the engine that powers our partner ecosystem, ensuring every partner has the knowledge, tools, and support they need to deliver real operational impact for our global customer base. You will lead the end-to-end enablement journey, from initial onboarding to long-term activation.
This is a highly cross-functional role requiring tight collaboration between Product, Sales, Marketing, and Technical teams to create a seamless experience for our partners. Your goal is to turn new recruits into high-performing Forge Partners who can independently demo, sell, and deploy the SafetyCulture platform.
This role requires a rare blend of instructional design, commercial strategy, and technical aptitude. You aren't just delivering training; you are building a scalable program that certifies partner expertise and accelerates their time-to-first-deal. If you thrive on coaching others and building world-class enablement programs from the ground up, we want to hear from you.
How you will spend your time:
- Design and own the global enablement strategy for the SafetyCulture Forge Partner Program, ensuring new partners and their team members are rapidly integrated into the ecosystem.
- Develop comprehensive product, GTM, and technical enablement paths that provide partners with a deep understanding of our tools, internal systems, and sales methodologies.
- Collaborate cross-functionally with Sales, Marketing, and Product teams to ensure enablement content is aligned with our global strategy and product roadmap.
- Establish a certification framework to assess individual skills and capabilities, ensuring partners maintain high standards of quality and technical proficiency.
- Lead high-impact coaching and training sessions for partner principals and technical leads, acting as the primary subject matter expert for partner success.
- Drive partner activation by tracking progress through the enablement funnel and intervening with targeted support to unblock stalled partners.
- Create and maintain a centralized library of partner enablement assets, including playbooks, demo guides, and onboarding templates.
- Collaborate with the partner account team to evaluate prospective partners —assessing technical maturity, delivery capability, and readiness to build a SafetyCulture practice.
- Feed partner and market insight back to Product and Engineering, and build reusable partner-facing assets like technical playbooks, integration guides, onboarding templates, and demo environments.
About you:
- Extensive experience in partner enablement, sales enablement, or channel success roles within a fast-paced SaaS environment.
- Proven ability to coach, train, and assess individual skills across diverse technical and commercial audiences.
- Deep understanding of GTM strategies and how to translate complex product features into compelling value propositions for partners.
- Strong cross-functional project management skills, with the ability to influence and align stakeholders across different departments.
- Experience building scalable certification or training programs from first principles.
- Exceptional communication and presentation skills, comfortable engaging with Csuite executives and technical specialists alike.
- Self-directed and energised by ambiguity — can build a partner program from first principles, identify gaps, and take ownership without waiting for a detailed instructions.
- Actively uses AI tools to build partner enablement assets, draft technical documentation, respond to partner RFPs, and create scalable onboarding content — bringing a builder's mindset, not just a user's.
More than a job:
- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
- Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns - We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
Office Benefits:
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including our Shiplt global offsite
- On-site gym, table tennis, board games, books library, and pet-friendly offices
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Skills Required
- Extensive experience in partner enablement, sales enablement, or channel success within a fast-paced SaaS environment
- Proven ability to coach, train, and assess individual skills across technical and commercial audiences
- Deep understanding of GTM strategies and translating product features into partner-facing value propositions
- Experience building scalable certification or training programs from first principles
- Strong cross-functional project management skills and ability to influence stakeholders across Sales, Marketing, and Product
- Exceptional communication and presentation skills, comfortable engaging with C-suite and technical specialists
- Self-directed, comfortable operating with ambiguity and owning program design and execution
- Active use of AI tools to build enablement assets, draft technical documentation, respond to RFPs, and scale onboarding content
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The Company
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements. More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day. Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements. From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
