The role & it's impact:
As a Sales Development Representative, you are the first point of contact for new Partners, serving as a vital expression of the Xero brand. You will play a critical role in qualifying leads and onboarding accountants and bookkeepers into our Partner Program, ensuring they have a beautiful first experience with our technology.
In this role your work directly supports Xero's expansion into new verticals by sourcing outbound pipelines and coordinating sales events. By identifying key decision-makers and conducting thorough discovery, you create the foundation for long-term success and help small businesses become more efficient every day.
The team & how they connect:
You will be part of a collaborative sales team that focuses on driving growth through a mix of inbound and outbound prospecting. The team works closely together to refine lead generation strategies and ensure a smooth handover process to our Account Executives, maintaining a high standard of care for our Partner firms.
Initially, you will focus on:
Establishing a presence in a new vertical through targeted outbound sourcing
Qualifying a high volume of inbound leads to introduce them to our Partner products
Managing and updating prospecting records within Salesforce to enable better data analysis
Supporting the wider team with the coordination and execution of sales-led events
Where and how you can work:
At Xero, we support a hybrid working model that balances office-based collaboration with the flexibility to work from home. You will have access to our modern office spaces and participate in boost days designed to bring our teams together for connection and planning.
Here are some of the things we are looking for:
You bring a passion for the SaaS industry and a desire to help small businesses thrive through technology
Your communication style is clear, kind, and effective, allowing you to build strong relationships with potential partners
A resourceful approach to work helps you identify new business opportunities and drive interest across multiple channels
You possess the analytical skills needed to assess performance and optimise your approach to lead generation
Learning and adapting to new software comes naturally to you in a fast-paced environment
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Skills Required
- Experience managing and updating prospecting records in Salesforce (CRM)
- Ability to source outbound leads and qualify high volume inbound leads
- Coordinate and support execution of sales-led events
- Clear, kind, and effective communication skills to build partner relationships
- Analytical skills to assess performance and optimise lead generation
- Comfort learning and adapting to new software in a fast-paced environment
- Passion for the SaaS industry and desire to help small businesses
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is extensive in the U.S., including 21 days of annual leave, 10 wellbeing days, five “Xtra” days, three year‑end company holidays, and a paid volunteer day. Feedback suggests this structure provides meaningful flexibility for rest and personal needs.
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Parental & Family Support — Primary caregivers receive 26 weeks fully paid leave and partners receive six weeks, with additional family‑forming support available. Feedback suggests this depth of caregiver support stands out within the package.
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Wellbeing & Lifestyle Benefits — Employees have access to Modern Health coaching/counseling, Carrot fertility benefits, and an employer‑funded ThrivePass wellbeing allowance. Feedback suggests these offerings create a holistic wellbeing layer beyond standard medical coverage.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
