Partner Development Manager - MSP

Posted 9 Hours Ago
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Munich, Bayern, DEU
Hybrid
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Hybrid Observability powered by AI
The Role
The Partner Development Manager supports MSP partners' growth and retention, assists in expansion and renewal activities, and develops foundational partner management and sales skills.
Summary Generated by Built In

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is open to remote employees in Munich, Germany - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. 

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

The mission of the Partner Development Manager, MSP is to support the growth and

retention of LogicMonitor’s Managed Service Provider ecosystem by developing

foundational partner management and sales skills. This role focuses on supporting strategic

MSP relationships, contributing to new partner sourcing efforts, and assisting in expansion

and renewal activities to drive annual recurring revenue (ARR).

Operating within a targeted coverage model, the Partner Development Manager builds

product, partner, and sales expertise while progressing toward full ownership of MSP

partners and sales motions.

Here's a closer look at this key role:

Partner Support & Account Execution

  • Support a defined set of MSP partners.
  • Assist with expansion and renewal activities, including deal preparation, quoting, and
  • follow-up.
  • Maintain accurate pipeline, activity tracking, and opportunity updates within
  • LogicMonitor’s CRM.
  • Partner with Sales Engineering and cross-functional teams to support partner
  • engagements and deal execution.

New MSP Sourcing & Pipeline Development

 

  • Participate in prospecting activities to identify and engage potential MSP partners
  • through outbound efforts, BDR collaboration, and targeted outreach.
  • Qualify inbound and outbound opportunities and assist in advancing them through
  • early sales stages.
  • Support full sales cycles by coordinating discovery, demos, and follow-up activities.

Partner Engagement & Enablement

  • Build relationships with MSP partners by understanding their business models,
  • service offerings, and growth objectives.
  • Support partner adoption of LogicMonitor by assisting with enablement activities,
  • dashboards, reporting, and value-oriented touchpoints.
  • Monitor partner engagement and adoption signals, escalating risks or opportunities
  • to senior team members.

Sales Methodology & Skill Development

  • Learn and apply LogicMonitor’s sales methodology across acquisition, expansion,
  • and renewal motions.
  • Develop foundational skills in discovery, value-based selling, forecasting, and
  • stakeholder engagement.
  • Actively participate in coaching, training, and enablement to progress toward greater
  • ownership and responsibility.

What You'll Need:

  • 6+ years of experience in sales, partner management, business development, or customer-facing roles.
  • Interest in SaaS, MSPs, and technology-driven business models.
  • Strong written and verbal communication skills.
  • Ability to learn and articulate product value to both technical and business audiences.
  • Highly organized with attention to detail in CRM usage, forecasting inputs, and follow-through.
  • Coachable mindset with a strong desire to grow into a closing role.
  • Collaborative, team-first approach with a commitment to shared success.

Click here to read our International Applicant Privacy Notice.

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#LI-KW1 #LI-Hybrid #BI-Hybrid 

                                               

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

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The Company
HQ: Santa Barbara, CA
1,100 Employees
Year Founded: 2007

What We Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

Why Work With Us

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.

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LogicMonitor Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

Typical time on-site: Flexible
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