Partner Account Manager

Posted 11 Days Ago
Be an Early Applicant
Pune, Maharashtra
Senior level
Software • Conversational AI
The Role
As a Partner Account Manager, you will build and maintain relationships with global software partners, drive revenue growth through joint strategies, provide training and coaching, and act as the primary liaison between SMS-Magic and partner organizations to optimize partnership outcomes.
Summary Generated by Built In

Role Overview:
As a Partner Account Manager at SMS-Magic, you will be pivotal in building, managing, and expanding relationships with our global software partners to drive revenue growth. You will collaborate closely with partners to develop joint go-to-market strategies, provide training, and oversee deal execution. This role demands excellent relationship-building skills, the ability to influence various stakeholders, and experience in B2B software sales, particularly within the PaaS and SaaS business models.

Key Responsibilities:

  • Build and maintain relationships with strategic partners, including Salesforce, Microsoft, Zoho, and others.
  • Collaborate with regional implementation companies to enhance partner engagement.
  • Develop and execute joint go-to-market strategies with partners to drive mutual growth.
  • Drive partner-enabled sales opportunities and meet revenue targets.
  • Act as the primary liaison between SMS-Magic and partner organizations, ensuring alignment and effective collaboration.
  • Provide training, support, and coaching to partner sales teams to enhance their performance.
  • Monitor and assess partner performance, and optimize partnership strategies to achieve desired outcomes.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 8-10 years of experience in technology-related partner sales or business development within a B2B software company.
  • Strong influencing, communication, and relationship management skills.
  • Experience with PaaS, SaaS, and CRM/messaging software solutions.
  • Proven track record of managing and growing partner relationships and driving sales.

Preferred Experience:

  • 12-15 years of experience in global software partnerships.
  • Experience with Salesforce, ISV partners, or similar ecosystems.
  • Fluency in English; additional language skills are a plus.
     

    What working at SMS Magic Offers?
    At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.
    We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual. 
    Plus, we offer


  • The freedom and flexibility to handle your role in a way that’s right for you
  • Gain exposure to a dynamic and growing global business environment
  • Exposure to innovative and cutting-edge technology and tools
  • Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams
  • Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.

    About SMS Magic:  Founded over 15 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.
    Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
    If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.
SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
    Read mode about us at: www.sms-magic.com
The Company
Delhi, New Delhi,
208 Employees
On-site Workplace
Year Founded: 2008

What We Do

SMS-Magic is a proven, global messaging platform for popular CRM platforms, supporting small, mid-market and enterprise clients across 190 countries. SMS-Magic enables CRM users to engage buyers and win and retain more new customer revenue, while creating strong customer relationships that drive sustainable competitive advantage. SMS-Magic helps Marketers drive 6x more responses through automated campaigns, assists Sales and Account teams to increase engagement and win more deals, faster. Customer Support teams are able to handle 10x more cases with faster-than-ever resolution times. All through the power of seamlessly integrated and customizable conversational messaging. SMS-Magic is a popular messaging application found on the Salesforce AppExchange and Zoho Marketplace. Want to see it in action? Text keyword Demo: USA: 36343 AUS: +61 4095 64682 UK & ROW: +44 7860 017509

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