Sales Operations Lead

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap India has been a cornerstone of Snap’s growth since 2019. Snap has made significant investments in localizing the app and has successfully built a highly engaged Snapchatter community in India.

We’re looking for a Sales Operations Lead to support the GM of the country and be part of the rocket ship.

The mission of the Sales Strategy & Operations team is to maximise ads business growth and performance by being the objective, trusted partner to the sales leadership team. This role will be aligned to supporting the India business which consists of ad-revenue sales as well as content and community growth partnership team. The ad-revenue sales’ team focuses on driving advertiser revenue growth across some of  Snap’s biggest advertisers via high leverage and scaled support models rooted in operational rigor and consistent sales motions. 

What you’ll do:

• Own weekly/ monthly/ quarterly cadences across: 

  • Revenue forecasting including modeling & partnering with the country manager and sales leaders on reporting their weekly numbers

  • Community and growth partnership team

• Be a strategic partner to the country manager and sales leaders, provide revenue reporting & insights, and proactively seek to improve the LCS business in a data-driven way. A key differentiator for this role would be to combine community and creator insights to drive revenue 

• Optimize books of business on a quarterly basis and support quarterly goal setting including sales team and sales rep quotas

• Deploy data-driven strategies related to global resourcing, sales effectiveness, and go-to-market programs

• Establish and embed critical metrics to guide the team’s behaviors and evaluate progress

• Systematize best practices in the sales process and continuously improve critical workflows eg adopting a gold standard in Account plan building and roll out, driving efficiency through use of tools etc

• Identify areas of market opportunity and gaps to prioritize customer segments accordingly

• Collaborate with Sales, Marketing, Data Science, Product, and Finance to identify areas of market opportunity, craft plans to capture those opportunities, and reinforce the operational backbone of the team

Knowledge, Skills & Abilities 

• Experience in running sales strategy, current or past experience with management consulting

• Excellent verbal and written communication skills suited for audiences ranging from sales teams to Snap’s business leadership

• Ability to think strategically but at the same time having the ability to work through the details and getting things done 

• Managing ambiguity and building solutions from the start - ability to initiate and drive projects to completion with minimal guidance

• Strong proficiency in excel with demonstrated experience in building excel models to solve business problems end-to-end

• Proficiency of Google Cloud Platform (GCP) tools such as Looker, Looker Data Studio, BigQuery; Proficiency with Salesforce, CRM Analytics - Not build beautiful dashboards but know how to navigate and pull the data needed

• Ability to evolve in a highly-dynamic environment -  prioritizing initiatives, defining milestones or KPIs and driving results with ownership and adaptability

• Exposure and/or interest for the media and advertising market

Minimum Qualifications:

• 7+ years experience which involved analytical rigor and program management/operational skills typically seen in, but not restricted to, functions like Management Consulting, Sales/Business Operations, Finance or other similar functions

• Experience and/or interest for the Media and Advertising industry is a strong preference

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!