Partner Account Manager, SMB

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Your Opportunity
At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for the APAC region you'll be responsible for building a long-term, deep, and mutually-beneficial relationship with Klaviyo's marketing agency and systems integrator partners. You'll leverage strong consultative skills to understand your partners' business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.
You're responsible for articulating the value of Klaviyo's software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.
How You'll Make a Difference

• Become a trusted business advisor to the 40-50 partner relationships you manage
• Build and manage a lead referral pipeline with your partner portfolio
• Develop a long-term strategy with your partner to help them meet their growth objectives using Klaviyo
• Develop the ability to understand a partner's business goals and help them achieve them
• Become a product expert on Klaviyo and adept at presenting how Owned Marketing services and software can help a partner improve their business
• Be comfortable operating with revenue-focused goals
• Bring your creative thinking, strategies, and ideas to advance Klaviyo's values, build our culture, and execute on our vision for the future
• Travel: up to 25% to meet and develop relationships with our agency partners/ events

Who You Are

• 2+ years of proven SaaS Partnership/ Sales/ Account Management experience
• MarTech SaaS experience advantageous
• Work collaboratively with marketing and product to introduce and educate agency partners on new enhancements to Klaviyo's platform
• Adept at influencing and relationship building
• Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future
• Are thoughtful, engaging, and energetic. Excited to be a part of and have an impact on a rapidly-growing, profitable scale-up
• Full authorisation to work in the Australia without any restrictions

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range in Local Currency:
$85,680 - $128,520 AUD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.