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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Klaviyo is the B2C CRM platform that helps businesses own their customer relationships. We bring customer data, marketing, analytics, and service together to help brands create more valuable customer experiences and grow on their own terms.
About the teamKlaviyo’s Partnerships team builds durable growth through an ecosystem of agencies, systems integrators, consultants, and other strategic services partners. We work closely with partners to create demand, unlock revenue, improve customer outcomes, and bring Klaviyo’s platform to market.
Our Partner Account Managers turn trusted relationships into measurable business outcomes through joint planning, co-selling, partner enablement, and market development.
About the roleAs Partner Account Manager, you will build and grow Klaviyo’s partner go-to-market in Japan, your primary market, with additional and secondary coverage for Korea. Based in Singapore, you will develop trusted relationships across a varied ecosystem—including global systems integrators (GSIs), regional systems integrators (SIs), boutique agencies and consultancies, commerce specialists, and other services partners—to help more brands discover, adopt, and grow with Klaviyo.
You’ll work shoulder to shoulder with Account Executives and Business Development Representatives to identify target accounts, build partner-led and partner-influenced pipeline, and move opportunities forward. In close partnership with Demand Generation and Partner Marketing, you’ll turn market insight and partner relationships into relevant campaigns, events, and repeatable go-to-market programs.
Japan is a relationship-led market where local credibility, language, and thoughtful partner engagement matter. Japanese-language in-product experiences and Help Centre content now provide a stronger foundation for partner enablement and customer adoption. You’ll help partners understand and confidently bring those experiences to market. Korea is a secondary part of the remit: you’ll support partner opportunities there and adapt your approach to its partner landscape and customer needs, while keeping Japan as your primary focus.
This is a hands-on role for someone who can build Japan as a market while staying close to partners, sellers, and opportunities. You’ll balance strategy with execution and establish the partner motions, relationships, and operating rhythm to grow Japan, while providing focused secondary coverage for Korea.
How you’ll make an impact- Build and execute a Japan-first partner go-to-market plan, aligned to Klaviyo’s regional priorities and commercial goals, with targeted support for Korea as a secondary market.
- Recruit, develop, and activate a focused portfolio spanning GSIs, regional SIs, boutique agencies and consultancies, commerce specialists, and other services partners.
- Create joint business plans with partners, including shared priorities, target accounts, activities, owners, and measurable outcomes.
- Work with Account Executives and Business Development Representatives on account mapping, partner introductions, opportunity strategy, referrals, and co-selling.
- Build partner-sourced and partner-influenced pipeline, and maintain a clear view of opportunity progress, partner contribution, and revenue outcomes.
- Collaborate with Demand Generation and Partner Marketing to develop market-relevant campaigns, events, content, and partner-led demand programs.
- Equip partners to position Klaviyo’s platform and value for their customers, including Japanese-language in-product experiences and Help Centre resources.
- Help partners develop compelling Klaviyo services and implementation capabilities that support customer success and strengthen their own businesses.
- Coordinate with Sales, Solutions Engineering, Product, Customer Success, and other regional teams to resolve barriers and improve the partner and customer experience.
- Use market and partner insight to identify growth opportunities and surface local needs, prioritizing Japan while supporting selected opportunities and go-to-market activity in Korea.
- Establish a regular cadence of partner reviews and use performance data to focus effort, improve execution, and scale what works.
- Represent Klaviyo with partners and at relevant customer and industry events across the region.
- You have experience in partnerships, channel sales, business development, account management, or another commercial role in SaaS, ecommerce, martech, or a related industry.
- You are fluent in Japanese and confident in building business relationships and communicating with partners in Japanese. Korean language skills are a plus.
- You have a track record of building trusted relationships and translating them into pipeline, revenue, or customer outcomes.
- You understand partner-led and co-sell motions and can work effectively with sales teams on account planning and opportunity progression.
- Experience serving a variety of partner types and sizes—from GSIs and regional SIs to boutique partners—is advantageous.
- You can create clear joint plans, align stakeholders, and follow through on commitments and measurable goals.
- You are comfortable working across different business cultures and adapting your approach to local market dynamics.
- You communicate clearly, can facilitate partner and customer conversations, and are confident presenting a business or product story.
- You are commercially minded, proactive, and comfortable creating structure in a developing market.
- You collaborate well across functions while taking ownership and operating independently from Singapore.
- You are curious about how AI can improve the way teams work and use it thoughtfully and responsibly.
You’ll help shape how Klaviyo grows with partners in Japan, with secondary Korea coverage, at an important stage of market development. From Singapore, you’ll connect regional teams with local partner ecosystems, build repeatable commercial motions, and help more businesses realize the value of Klaviyo.
At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace. If you’re a close but not exact match with the description, we hope you’ll still consider applying.
#LI- Hybrid
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Skills Required
- Experience in partnerships, channel sales, business development, account management, or another commercial role in SaaS, ecommerce, martech, or a related industry
- Fluency in Japanese and confidence building business relationships and communicating with partners in Japanese
- Track record of building trusted relationships that generate pipeline, revenue, or customer outcomes
- Understanding of partner-led and co-selling motions, account planning, and opportunity progression
- Ability to create joint plans, align stakeholders, and follow through on measurable goals
- Ability to work across different business cultures and adapt to local market dynamics
- Clear communication, partner and customer facilitation, and business or product presentation skills
- Commercial mindset, proactivity, and ability to create structure in a developing market
- Ability to collaborate across functions while operating independently from Singapore
- Curiosity about using AI thoughtfully and responsibly to improve team effectiveness
- Experience serving GSIs, regional SIs, boutique partners, or partners of varied sizes
- Korean language skills
What the Team is Saying
Klaviyo Compensation & Benefits Highlights
How does Klaviyo ensure its pay and bonus plans are competitive?
Klaviyo supports competitive pay through a total rewards approach that combines salary, equity, bonus opportunities, benefits, learning support and a performance culture tied to measurable impact.
- Competitive total rewards: Klaviyo’s benefits overview highlights competitive salaries, 401(k) match, employee referral bonuses, equity, an employee stock purchase plan, flexible paid time off, commuter/transit support, fitness reimbursements, mental and emotional wellbeing programming and learning support. External reviews reinforce the value of the package, with employees citing competitive pay, bonuses, RSUs, ESPP, health insurance, parental leave, unlimited PTO and learning stipends as meaningful parts of the employee experience.
- Pay connected to impact and outcomes: Klaviyo’s handbook frames performance around ownership, clarity and measurable results. The value “Know the score” states that results matter more than effort alone, while “Drivers wanted” emphasizes proactive ownership and “Be meticulous in your craft” reinforces a high bar for work quality. That creates a compensation and recognition philosophy where strong outcomes, not just activity, are central to advancement and rewards.
- Equity and long-term value: Equity is a visible part of Klaviyo’s rewards story. Klaviyo offers equity packages to all full-time employees, vesting over four years, and provides an employee stock purchase plan. That ownership opportunity sits within a growing business: in Q1 2026, Klaviyo reported $358 million in revenue, up 28% year over year, and raised full-year 2026 revenue guidance to $1.514 billion to $1.522 billion. Those business results give employees a clear connection between company performance, long-term growth and the value of ownership-based compensation.
- Rewards supported by growth and development benefits: Klaviyo’s compensation package is paired with benefits that help employees grow their careers and build long-term value. K-Pro Learn, learning stipends, mentorship, Career Architecture and manager development programs support continued skill-building. A customer success manager noted that Klaviyo offers a learning stipend for job-related coaching or training, while employee survey insights show 78% of respondents feel they are gaining the skills and experience to grow their careers.
- External signals:
- Compensation Sentiment: External reviews frequently praise Klaviyo’s competitive salary, bonuses, equity, RSUs, ESPP, 401(k) match, learning stipend and generous benefits. (Glassdoor; Comparably)
- Rewards Ratings: Comparably rates Klaviyo’s compensation an A and perks and benefits an A. (Comparably)
- Employee Value Signals: Reviews highlight PTO, health insurance, parental leave, office amenities, learning support and work-life balance as part of the overall rewards package. (Glassdoor; Comparably)
Bottom line: Klaviyo keeps compensation competitive by combining salary, bonus opportunities, equity, ESPP, retirement support, benefits and learning resources with a culture that rewards ownership, measurable outcomes and long-term impact.
Klaviyo Insights
What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
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Klaviyo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
