We are looking for a highly organized and friendly Part-Time Receptionist to join our Administration Team at our Rosemont HQ office. As the first point of contact for visitors and clients, this role is critical in creating a positive first impression and representing IMO Health with professionalism and warmth. The position is for three days a week, from Tuesday to Thursday.
WHAT YOU’LL DO:
- First Impressions: Greet and welcome visitors, ensuring they have a positive experience and directing them to the appropriate person or department.
- Phone Management: Monitor and manage the general voicemail system, accurately filtering and forwarding messages.
- Visitor Coordination :Greet visitors with professionalism and hospitality. Maintain detailed visitor logs, issue visitor badges, and ensure adherence to security protocols. Support conference room scheduling and setup as required.
- Badge and IT Support: Issue and manage employee and temporary access badges, ensuring accurate record-keeping and prompt assistance to staff and visitors.
- Administrative Support: Assist with various administrative tasks such as ordering and managing office supplies, snacks and beverages, along with inventory management and vendor requests. Assist Executive Assistants with other light administrative tasks as needed.
- Mail and Package Handling: Receive, sort, and distribute mail and packages; manage outgoing mail and courier services.
- Office Maintenance: Ensure the reception area and all conference rooms are tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).
- Customer Service: Provide excellent customer service to both external and internal clients, addressing inquiries and resolving issues efficiently.
- Event Coordination: Assist in organizing company events, meetings, and catering arrangement to include receiving, set up and clean up for breakfast, lunches etc.
WHAT YOU’LL NEED:
- High school diploma or equivalent required; associate's degree or higher preferred.
- Proven work experience as a receptionist, front desk representative, or in a similar role.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Friendly, professional demeanor with a focus on customer service.
- Familiarity with office equipment (e.g., printers, fax machines).
- Ability to handle sensitive information with confidentiality.
- Flexibility to assist with additional tasks and projects as needed.
WORKING CONDITIONS:
- Environment: Office setting.
- Schedule: Part-time, Tuesday to Thursday, 8:30 AM – 5:00 PM.
- Physical Demands: Ability to sit, stand, and walk for extended periods; occasional lifting of office supplies up to 20 pounds.
- Salary: Competitive hourly wage based on experience.
What We Do
We are a team of dedicated clinical terminologists, data scientists, industry subject matter experts, and informaticists who helped facilitate the evolution from analogue to digital capture of clinical events, the precise code-mapping that simplifies complex workflows, and the translation of unstructured into structured data. We “wrote the digital dictionary” used in every major EHR, and we are leveraging clinical AI to generate insights that expand and deepen our impact across the healthcare ecosystem.
At the end of the day, we don’t make decisions for our clients. We provide them with the digital tools to enable sound decision-making.
Why Work With Us
We are building a clinical intelligence stack—medical ontology, human expertise, and AI—that makes data more useful and more powerful. By enhancing data’s structure, richness, and precision, we reduce noise and error, streamline complexity, and create clarity across the clinical information chain.
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IMO Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We ask and expect our people to work in a way that allows them to do their best work. We also know that collaborating together inspires innovation. Our teams in the Chicagoland or Houston, TX areas find their way into an office 3 days a week.