Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Chateau on the Park Christchurch, a DoubleTree by Hilton team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a F&B Attendant, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Looking for more than a summer role? This position is offered on a fixed-term basis from November 2026 to April 2027, with the opportunity for the successful candidate to be considered for a permanent part-time position at the conclusion of the fixed-term contract.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
- Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
- Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
- Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
- Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
- Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Hospitality training is a plus
- Proven experience in a similar role in a hotel is beneficial
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, and guest-focused
- Able to work flexible shifts, including weekends and Public Holidays
Skills Required
- Excellent communication, grooming, and interpersonal skills
- Fluent in English
- Friendly, professional, and guest-focused attitude
- Ability to work flexible shifts, including weekends and public holidays
- Hospitality training
- Experience in a similar hotel role
- Additional language skills
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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