Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Chateau on the Park Christchurch, a DoubleTree by Hilton team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a F&B Attendant, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Looking for more than a summer role? This position is offered on a fixed-term basis from November 2026 to April 2027, with the opportunity for the successful candidate to be considered for a permanent part-time position at the conclusion of the fixed-term contract.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
- Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
- Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
- Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
- Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
- Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Hospitality training is a plus
- Proven experience in a similar role in a hotel is beneficial
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, and guest-focused
- Able to work flexible shifts, including weekends and Public Holidays
Skills Required
- Excellent communication, grooming, and interpersonal skills
- Fluent in English
- Friendly, professional, and guest-focused attitude
- Ability to work flexible shifts, including weekends and public holidays
- Hospitality training
- Experience in a similar hotel role
- Additional language skills
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
