The Role
The Part Sales Executive is responsible for driving sales of automotive spare parts, managing customer relationships, and coordinating internal departments to meet customer needs.
Summary Generated by Built In
Our client, a leading player in the automotive industry, is seeking to hire a Part Sales Executive who will be responsible for driving sales of automotive spare parts, managing customer relationships, and ensuring efficient coordination between internal departments to fulfil customer requirements. This role demands strong product knowledge, customer-centric sales skills, and the ability to work with CRM systems to track sales progress and maintain accurate records. The ideal candidate should be results-driven, organized, and capable of working in a dynamic and fast-paced environment.
Responsibilities:
Responsibilities:
- Conduct in-depth product presentations and demonstrations of spare parts and accessories to prospective clients.
- Identify and approach potential customers; build and maintain long-term client relationships.
- Accurately log sales activities, quotations, and customer interactions in the CRM system.
- Follow the defined sales process and ensure timely completion of all related documentation.
- Prepare professional quotations and negotiate terms to secure deals with a monthly turnover target of TZS 15 million.
- Monitor competitor pricing and customer trends; share insights with the sales and procurement teams.
- Prepare weekly sales and pipeline reports; contribute to internal strategy discussions.
- Follow up on sales to ensure delivery and client satisfaction; handle returns and warranty claims.
- Coordinate with warehouse and procurement to manage stock availability and reduce ageing inventory.
- Liaise with technical, workshop, and finance teams to streamline customer service and payments.
- Attend industry events, garage visits, and trade shows to promote the parts product line.
- Visit regions to prospect and retain clients outside of the immediate service area.
- Participate in ongoing product training and upskilling via online platforms.
- Ensure timely collection of payments as per agreed terms.
- Execute any additional sales or marketing responsibilities as assigned by management.
Requirements
- Bachelor’s Degree in Mechanical/Automotive Engineering, Business Administration, or a related field.
- Minimum of 5 years’ experience in parts sales, preferably within the automotive industry.
- Proficiency in English and Kiswahili, with strong verbal and written communication skills.
- Experience in managing full sales cycles and preparing detailed quotations.
- Proven ability to develop and maintain strong customer relationships.
- Familiarity with CRM systems and Autoline is an added advantage.
- Ability to analyse customer needs and recommend suitable product solutions.
- Strong organisational skills with the ability to manage multiple priorities.
- Problem-solving mindset and attention to detail in technical matters.
- Willingness to travel for regional client visits and sales support.
Skills Required
- Bachelor's Degree in Mechanical/Automotive Engineering, Business Administration, or a related field
- Minimum of 5 years' experience in parts sales, preferably within the automotive industry
- Proficiency in English and Kiswahili, with strong verbal and written communication skills
- Experience in managing full sales cycles and preparing detailed quotations
- Proven ability to develop and maintain strong customer relationships
- Familiarity with CRM systems and Autoline is an added advantage
- Ability to analyse customer needs and recommend suitable product solutions
- Strong organisational skills with the ability to manage multiple priorities
- Problem-solving mindset and attention to detail in technical matters
- Willingness to travel for regional client visits and sales support
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The Company
What We Do
Shugulika Africa Limited is a quality service provider with over 12 years of industry experience, specializing in recruitment, headhunting, HR consulting, training, payroll services, and other HR services.
