Park Ranger/Front Desk

Posted 2 Days Ago
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Eustis, FL, USA
In-Office
Junior
Real Estate • Hospitality
The Role
Provides front-desk and park-ranger support for guests and residents. Responsibilities include answering questions, processing payments, managing records and reports, submitting maintenance requests, resolving issues, conducting property inspections, documenting rule violations, distributing mail, and supporting property management operations. Requires a high school diploma or equivalent, at least one year of customer service experience, strong organization, attention to detail, and computer literacy.
Summary Generated by Built In

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Park Ranger/Front Desk in Eustis, Florida.

What you’ll do: 

Our Front Desk Clerks/Park Rangers provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. 


Your job will include: 

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. 
  • Process payments and deposits. 
  • Run reports and submit maintenance request forms to ensure office efficiency. 
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. 
  • Prioritize customer satisfaction, address conflicts and solve problems promptly. 
  • Conduct routine property inspections to identify community rule violations, document findings with photographs, and issue violation notices as needed.
  • Maintain accurate records of inspections and violations, upload documentation into the property management system, and assist with mail distribution and front desk operations as required.
  • Sort and distribute resident mail in a timely and accurate manner.

Experience & skills you need: 

  • High school diploma or equivalent experience.  
  • 1+ years of experience in customer service with exceptional customer service skills. 
  • Strong organizational skills and meticulous attention to detail. 
  • Computer literacy and the ability to learn new systems. 

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Skills Required

  • High school diploma or equivalent experience
  • At least 1 year of customer service experience
  • Exceptional customer service skills
  • Strong organizational skills
  • Meticulous attention to detail
  • Computer literacy and ability to learn new systems
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The Company
HQ: Chicago, IL
3,800 Employees

What We Do

Equity LifeStyle Properties is a leading real estate investment trust (REIT) and operator of manufactured home communities, RV resorts, and campgrounds in North America. With over 50 years of experience, the company owns and manages a diverse portfolio of properties across 35 states and British Columbia, providing high-quality amenities and services to residents and guests in highly desirable locations.

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