Please note this position works a 4 days/10 hour schedule, Sunday-Wednesday, 7am-5:30pm.What You Get To Do Every Day
Works with Operations Managers in administering performance evaluations, for recommending promotions, wage increases, associate development.
Ensure that all operations comply with warehouse policies by leading a team that focuses on proper product selection and picking procedures.
Coordinate with the Operations Supervisors to ensure that a sound maintenance program is implemented.
Ensure an efficient and safe work environment.
Lead operations in a manner that promotes safety and is compliant with OSHA and other appropriate standards.
Assist in resolving any discrepancies and managing the group to ensure accuracy is maintained
Review and monitor the achievement of operational goals and standards.
Emphasis on safety is extremely important.
Assists Supervisor in planning and organizing departmental goals by understanding priorities and taking a proactive approach to managing workflow and associate hours in department
Coaches associates to maximize performance using established coaching methods
Provides feedback to associates focusing on behaviors and results that drives learning and performance
Partners with Supervisor to support associates by building a team environment through strong floor presence and maintains a positive, professional behavior at all times.
Key contributor to the training & development of existing and newly hired associates
Other duties as assigned
1 to 2 years work experience in inventory control, product analysis, e-commerce production or related fields
Strong analytical and business intelligence background is preferred
Strong leadership ability and desire to work in a fast paced startup environment.
Experience in ecommerce operations is preferred
Strong knowledge of Inventory control and reconciliation
Comfortable working with large data sets and analyzing reports
Must have experience with using data platforms for reporting
Strong knowledge of excel and google sheets is required
Strong oral and written communication skills is required
Roll up the sleeves, action oriented mindset to have an impact in a fast-paced, rapidly changing and explosive growth environment
Takes direction and is able to flex priorities as needed
Can-do attitude and ability proactively take on challenging tasks
Bachelor’s degree preferred
Experience and knowledge of luxury goods preferred
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Skills Required
- 1 to 2 years work experience in inventory control, product analysis, e-commerce production or related fields
- Strong analytical and business intelligence background
- Strong leadership ability and desire to work in a fast paced startup environment
- Experience in ecommerce operations
- Strong knowledge of inventory control and reconciliation
- Comfortable working with large data sets and analyzing reports
- Experience with using data platforms for reporting
- Strong knowledge of Excel and Google Sheets
- Strong oral and written communication skills
- Action-oriented, roll-up-the-sleeves mindset and ability to flex priorities
- Can-do attitude and ability to proactively take on challenging tasks
- Bachelor's degree
- Experience and knowledge of luxury goods
The RealReal Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The RealReal and has not been reviewed or approved by The RealReal.
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Healthcare Strength — Health coverage offers multiple medical, dental, and vision options plus mental‑health resources, alongside employer HSA contributions under high‑deductible plans. This breadth is often seen as relatively strong compared with base pay.
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Parental & Family Support — Paid parental leave, additional disability pay for birthing parents, and inclusive fertility benefits covering diverse paths to family building create a robust family support offering. This can be a differentiator for employees prioritizing family planning.
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Equity Value & Accessibility — An employee stock purchase plan with a meaningful discount is broadly accessible, including to part‑time employees. This access to ownership can enhance total rewards for those who participate.
The RealReal Insights
What We Do
The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.
Why Work With Us
We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!
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