Overnight Manager

Posted 21 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
66K-73K Annually
Junior
Fashion • Retail
The Role
Lead an in-store department overnight to maximize sales, inventory accuracy, and standards. Manage product movement, planograms, stock files, and local market pricing. Hire, train, coach, and motivate Sales Associates and Team Leaders to deliver strong customer service and meet sales targets while protecting people, property, and cash. Provide hands-on problem solving and operational leadership.
Summary Generated by Built In
Company Description

Because you’re the team’s glue. Motivate our way!

Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.

Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales. Because you thrive outside your comfort zone. Apply to join us as an in-store Department Manager.

Job Description

What You’ll Do

As an Overnight Manager, you will own a department, and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (meaning that you’ll know what is trending and thus order your merchandise daily to drive sales).

You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department.

As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.

Qualifications

What You’ll Get

We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.

Additional Information

What You’ll Bring

To be successful in this role, you will have at least 2 years of retail leadership experience in a fast-paced, high-volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.

  • You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
  • You will have strong communication skills and the ability to relate to customer’s needs.
  • A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service.
  • Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
  • Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales.
  • Good planning and organizational skills, prioritizing and working within agreed timescales.
  • Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
  • Ability to effectively manage difficult situations and have good problem-solving skills.
  • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Excited? Good. Because it’s energizing to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today as a Department Manager. Enjoy career growth, our way.

The pay range for this role is: $66,300 - $72,800

This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There’s real accountability and ownership here as you shape your store, team’s futures, and steer sales. It’s energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!

 

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [email protected] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

Skills Required

  • Minimum 2 years of retail leadership experience in a fast-paced, high-volume environment
  • Experience as Store Manager, Assistant Store Manager, or Department Manager
  • Strong commercial acumen and awareness of local market and competitors
  • Ability to use data and relevant systems/tools to manage department performance and stock accuracy
  • Proven ability to hire, train, coach, motivate, and lead a retail team
  • Strong verbal and written communication skills in English to instruct, coach, and provide customer service
  • Experience supporting store management with protection of people, property and premises; securing cash and stock
  • Keyholder responsibility and availability for emergency call outs
  • Good planning, organizational, prioritization, and problem-solving skills
  • Resilience and ability to give constructive feedback and manage difficult situations
  • Customer-focused with ability to deliver exceptional shopping experiences

Primark Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primark and has not been reviewed or approved by Primark.

  • Fair & Transparent Compensation Pay is often characterized as fair or good compared to similar retail roles, and overtime availability can improve take-home earnings. Recent UK minimum-rate increases and the removal of age-related pay tiers reinforce a sense of improving pay fairness.
  • Leave & Time Off Breadth Paid time off stands out as comparatively strong for retail, with full-time roles described as having notably generous PTO alongside sick time and paid holidays. This breadth can increase the overall value of the compensation package beyond hourly wages.
  • Parental & Family Support Enhanced maternity, paternity, adoption, and surrogacy payments are positioned as meaningful additions to the rewards package. Ongoing colleague discounts and family-oriented support contribute to a more rounded benefits offering.

Primark Insights

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The Company
HQ: Dublin, Dublin
37,781 Employees
Year Founded: 1969

What We Do

Primark is an international fashion retailer employing more than 80,000 colleagues across 17 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kids, as well as beauty, homeware and accessories. With a focus on creating great retail experiences, Primark has over 440 stores globally and continues to expand with the aim of reaching 530 stores by the end of 2026. ­­ Primark is working to make more sustainable fashion affordable for everyone through its Primark Cares strategy, a multi-year programme that focuses on giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. As part of this, Primark unveiled nine commitments it is working to achieve by 2030. These commitments include making all of its clothes from recycled or more sustainably sourced materials by 2030, halving carbon emissions across its value chain and pursuing a living wage for workers in its supply chain.

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