Outsourced Project Operations Manager

Posted Yesterday
3 Locations
Remote
108K-143K Annually
Senior level
Big Data • Cloud • Information Technology
The Role
Lead end-to-end, multi-site physical move projects, including governance, scheduling, throughput targets, reporting, SOP enforcement, chain-of-custody compliance, inventory reconciliation, and quality controls. Manage client and leadership relationships, hire and oversee project teams and site leads, maintain project documentation, and ensure adherence to federal security standards and SLAs. The role is remote in the United States and requires PMP certification and the ability to pass a federal clearance.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dynamic and experienced Outsourced Project Operations Manager to join our Operations team. In this role, you will be responsible for leading multi-site physical move operations, maintaining complete chain-of-custody protocols, ensuring compliance with federal security and quality standards.


What You'll Do

In this role, you will:


  • Lead End-to-End Project Execution & Governance: Oversee projects from initiation to completion, ensuring full lifecycle documentation, regular progress reporting, and adherence to master schedules, throughput targets, and operational SOPs.
  • Drive Multi-Site Operational Execution: Serve as the primary point of contact for clients and internal leadership while managing multi-site move operations, enforcing master schedules, and meeting throughput targets and SLAs.
  • Build & Lead Operational Teams: Assist in hiring, onboarding, and direct management of project team members and site leads


What You'll Bring

The ideal candidate will have:

  • Experience: 5+ years of experience managing complex, end-to-end project operations, including team hiring, personnel management, and operational reporting.
  • Functional Expertise: Strong knowledge of KPI tracking, SOP development and enforcement, chain-of-custody protocols, inventory reconciliation, Quality Control Plans (QCP), and federal security standards.
  • Proven Capabilities: Proven ability to manage multi-site projects, lead team members, maintain client relationships, and deliver structured project documentation and leadership updates.
  • Certifications: Project Management Professional (PMP) certification is required.
  • Must be able to pass a Federal Clearance

What We Offer ( Benefits):


  • Salary details: $125,000 base salary + 5% target annual bonus
  • Location: Remote in the United States
  • Full Health and Dental Benefits starting on the first day of employment.
  • Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program
  • Flexible paid time off and holidays to support work–life balance.

Ready to bring your Project management expertise to a team built on trust and innovation? Apply today to take the next step in your career with Iron Mountain


Reasonably expected salary range: $107,500.00 - $143,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Outsourced Services

Skills Required

  • 5+ years managing complex, end-to-end project operations, including team hiring, personnel management, and operational reporting
  • Knowledge of KPI tracking, SOP development and enforcement, chain-of-custody protocols, inventory reconciliation, Quality Control Plans, and federal security standards
  • Ability to manage multi-site projects, lead teams, maintain client relationships, and deliver structured project documentation and leadership updates
  • Project Management Professional (PMP) certification
  • Ability to pass a Federal Clearance

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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