Company: Cougar USA
About Us:
Cougar USA provides innovative water control solutions for commercial buildings, specializing in pressure control, water quality, and water monitoring systems. With a focus on reliability and efficiency, we help engineers, contractors, and building owners optimize water system performance. Our expertise in smart water management ensures safe, sustainable, and cost-effective solutions tailored to the unique needs of each facility.
Visit our website: https://cougarusa.com/
Job Summary:
Cougar USA is a leading supplier of water control systems for commercial building applications, specializing in Pre-Engineered and Custom-Designed solutions for water pressure, level, temperature, flow, and quality.
The Outside Sales Representative is responsible for driving revenue and market share growth for Cougar USA by establishing strong customer relationships and promoting our water control systems and custom-engineered solutions for commercial building applications.
Key Job Responsibilities:
· Customer Engagement & Sales:
o Build and maintain strong relationships with prospective and existing customers in the commercial building market.
o Identify and develop new sales opportunities within assigned territories.
o Conduct face-to-face meetings, site visits, and presentations to prospective customers.
o Manage the full sales cycle from lead generation to deal closing, ensuring customer satisfaction and timely follow-ups.
· Product Knowledge & Technical Sales:
o Develop a comprehensive understanding of Cougar USA’s water pressure, level, temperature, flow, and quality control systems.
o Provide technical support and solutions to meet customer requirements.
o Deliver product demonstrations and communicate technical aspects of Cougar’s products.
· Account Management:
o Plan and execute sales strategies for assigned accounts.
o Monitor competitive trends, customer needs
· Close Leads (ABC!):
o Maintain a proactive approach to closing deals efficiently. Always Be Closing by ensuring follow-up on all leads and sales activities.
· Maintain & Develop Product Knowledge:
o Regularly participate in training and maintain up-to-date knowledge of Cougar’s product offerings and solutions to provide accurate information and solutions to customers.
· Maintain Customer Relationships & Network:
o Continue building and maintaining relationships with key contractors, service providers, and customers in the commercial building market, ensuring Cougar is positioned as their preferred solution provider.
· Lead Generation:
o Utilize sales tools and CRM platforms to generate new business opportunities through cold calls, site visits, and networking.
· Proposal Development:
o Prepare and deliver sales proposals and presentations tailored to customer needs, demonstrating how Cougar’s products and services meet those needs.
· Contract Negotiations:
o Engage with decision-makers to finalize agreements and ensure contract terms align with Cougar’s business goals while delivering value to the customer.
· Post-Sales Support:
o Provide post-sales support, conducting pre- and post-installation site walks.
o Work closely with the operations and service teams to ensure seamless delivery, installation, and service, maintaining ultimate customer satisfaction.
Required Qualifications:
· Experience:
o 5-10 years of outside sales experience, preferably in technical sales or the commercial building industry.
o Proven track record of meeting or exceeding sales targets and driving revenue growth.
· Skills & Competencies:
o Strong negotiation, presentation, and closing skills.
o Excellent verbal and written communication skills.
o Ability to build and maintain strong relationships with customers.
o Highly organized with effective time management and multi-tasking abilities.
o Self-motivated and able to work independently to achieve goals.
o Ability to work collaboratively as part of a sales team and contribute to overall team success.
o Analytical skills to provide problem-solving solutions for customers.
o Proficient in using CRM systems (NetSuite preferred), Microsoft Office, and other sales tools.
· Technical Knowledge:
o Ability to develop a strong technical understanding of water control systems, plumbing systems, and other relevant products.
o Capable of providing technical product demonstrations and customer support as needed.
· Education:
o Bachelor’s degree in Business, Engineering, or a related field is preferred but not required.
· Other Requirements:
o Valid driver’s license with a clean driving record.
o Willingness to travel regularly within the assigned territory.
Cougar Core Values:
· Passion for Cougar's Brand
· Commitment to Partners
· Reliable, Responsible, Resourceful
· Cougar Family-Oriented
Cougar Promise:
· Commitment
· Communication
· Cutting-Edge Technology
Company Benefits:
· 401(k)
· Competitive salary
· Comprehensive benefits package
· Training & development
#flowcontrolgroup
Cougar USA operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Skills Required
- 5-10 years of outside sales experience, preferably in technical sales or the commercial building industry
- Proven track record of meeting or exceeding sales targets and driving revenue growth
- Strong negotiation, presentation, and closing skills
- Excellent verbal and written communication skills
- Ability to build and maintain strong customer relationships
- Strong organization, time management, and multitasking abilities
- Ability to work independently and collaboratively as part of a sales team
- Analytical and problem-solving skills
- Proficiency with CRM systems, NetSuite preferred, Microsoft Office, and other sales tools
- Ability to develop technical knowledge of water control systems, plumbing systems, and related products
- Ability to provide technical product demonstrations and customer support
- Bachelor's degree in Business, Engineering, or a related field
- Valid driver's license with a clean driving record
- Willingness to travel regularly within the assigned territory
What We Do
Flow Control Group is a distributor of process control and fluid handling products.
