Outside Sales Associate

Posted 2 Days Ago
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Medley, FL, USA
In-Office
52K-63K Annually
Mid level
Food & Beverage Manufacturing
Bringing the Flavors of Japan to the People of the World
The Role
Drives sales growth by visiting customers, meeting sales targets, educating clients on products, maintaining customer records, processing orders and invoices, and ensuring customer satisfaction. Coordinates payment collection, warehouse deliveries, inventory or service issue resolution, sales reporting, and customer communications. Requires frequent driving, occasional lifting, a clean driving record, strong organizational and interpersonal skills, basic Microsoft Office proficiency, and preferably wholesale food distribution experience and ERP knowledge.
Summary Generated by Built In

Who we are:

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Benefits

All paid Health, Dental, and Vision Insurance for employees and their dependents

Life Insurance and 401k Plan with company match.

Location: Medley, FL

Hours: M-F: 8AM – 5PM

Essential Job Functions

    Meets monthly and annual sales targets as designated by the manager

    Visits customers and potential customers to provide support, information, and sell the Company’s products

    Coordinates with the accounting department to assure the collection of payment in a timely manner 

    Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database

    Updates and maintains customer records in the Company database 

    Updates and prepare all monthly sales materials/reports as defined by the Company.

    Maintains high levels of customer satisfaction by providing excellent service and building rapport

    Responds to and communicates with all customers in a timely manner

    Reports any inventory or service issues to appropriate department immediately

    Coordinates with warehouse and delivers orders to customers as needed

    Educates customers on how the products or services can benefit them

    Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy

    Attends semiannual inventory count on designated day, possibly on a weekend

    Attends Company events and functions outside of normal working hours

    Other duties as assigned

Physical Requirements

    Able to drive for a majority of the daily working hours

    Able to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally

    Able to use the phone for extended periods of time

    Working Conditions

o    Noise Level: Normal to loud while in the office

Other Requirements

    Conversational level English required; Business level English preferred

    Business level Spanish or Japanese highly preferred

    Has and maintains a clean driving record

    Maintains a positive attitude 

    Works efficiently independently and in a team

    Adapts to frequent changes in assignments and workload

    High school diploma or equivalent required. Bachelor’s degree and above preferred

    Minimum 3 years of food wholesale/distribution experience preferred 

Knowledge and Skills

    Demonstrates strong organizational skills and attention to detail

    Possesses basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.

    Has strong customer service and problem-solving skills

    Has strong communication and interpersonal skills

    Demonstrates basic Microsoft Office proficiency

    Knowledge of ERP system highly preferred

    Knowledge of Japanese foods preferred

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Co., Inc. is an Equal Opportunity Employer.

Skills Required

  • High school diploma or equivalent
  • Conversational-level English
  • Clean driving record
  • Ability to drive for the majority of daily working hours
  • Ability to lift up to 25 pounds frequently and 50 pounds occasionally
  • Strong organizational skills and attention to detail
  • Basic mathematical knowledge, including markups, discounts, inventory counting, and measurements
  • Strong customer service and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team
  • Basic Microsoft Office proficiency
  • Business-level English
  • Business-level Spanish or Japanese
  • Bachelor's degree or higher
  • At least 3 years of food wholesale or distribution experience
  • ERP system knowledge
  • Knowledge of Japanese foods
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The Company
HQ: El Monte, California
144 Employees
Year Founded: 1926

What We Do

MUTUAL TRADING COMPANY INC. is the premier Japanese food, alcohol beverage, and restaurant supply specialist. We are the Japanese food authority - true to the heart in upholding genuine Japanese cuisine traditions, and progressive in exploring new ways to provide innovative products and services. Mutual Trading imports, exports, distributes and manufactures the top brands for our retailer and foodservice customers. Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California . We've grown nearly 80 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador"​ promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.

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