Outside Sales Account Representative

Reposted 3 Days Ago
Be an Early Applicant
Jackson, TN, USA
In-Office
Mid level
Information Technology • Software • Cybersecurity
The Role
The Outside Sales Account Rep processes customer inquiries and orders, develops sales contacts, prepares quotes and presentations, and manages sales activities to maximize volume. They maintain customer relations, collaborate with various functional areas, resolve customer issues, and provide periodic sales reports.
Summary Generated by Built In

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

What's In It For You?

  • Competitive Salary with Bonus Opportunities

  • Paid Time Off

  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)

  • Flexible Spending and Health Savings Accounts

  • 14 Paid Company Holidays

  • 401(k) with Company Contribution

  • Educational Tuition Reimbursement

Summary

As an Outside Sales Account Representative, you will process customer inquiries and orders, expedite product and service deliveries, and serve as the primary liaison with internal teams on design, delivery, and service matters. You will develop and maintain sales contacts, perform limited sales functions, and apply fundamental concepts and procedures with some evaluation and ingenuity. This role involves varied tasks with limited final decision-making authority, primarily focusing on domestic customers

DUTIES & RESPONSIBILITIES

  • Plan, control, and manage sales activities to maximize volume and potential with assigned customers.
  • Serve as primary customer liaison with TAI: prepare accurate, on-time quotes for new items/major changes, lead negotiations, communicate costs/timing, issue price-change notices, and deliver presentations.
  • Spend ~50% of time on customer site/plant visits (end-user meetings, prospecting, pre/post-call planning); remaining time in office handling customer requests and admin tasks.
  • Deliver all TOK orders; maintain strong customer relationships; provide 24/7 availability for downtime calls and BCP needs; submit weekly report by EOB Thursday.
  • Collaborate with engineering, program management, quality, manufacturing, and purchasing to define products that meet customer needs; perform ad-hoc program management as required.
  • Coordinate launch activities and timing (minor/major changes) with customers and internal teams; establish follow-up to keep projects on schedule.
  • Research and resolve customer issues (pricing, engineering changes, shipping); recommend product modifications; reconcile discrepancies with contracts/agreements.
  • Monitor sales performance vs. plan; prepare periodic sales/pipeline reports; implement countermeasures; supply data for forecasts and the business plan.
  • Identify new business opportunities and recommend exit/outsource strategies for unprofitable business; perform other duties and special projects as assigned.

What You’ll Need:

  • Bachelor’s degree preferred (Business Management or Supply Chain Management majors ideal).
  • 3–6 years of experience in a similar role.
  • MRO and/or industrial sales experience highly desirable.

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

Top Skills

Excel
MS Office
PowerPoint
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The Company
HQ: Plano, Texas
193 Employees
Year Founded: 2011

What We Do

Our mission is to be the right partner for Global IT transformation. For over ten years, TTS-US has been successful at utilizing our global IT network by breaking regional, cultural, and language barriers. As a member of the Toyota Group, our resources and collaboration extend world-wide and we are at the forefront of the future of IT: Cybersecurity, Digital Transformation, Infra, Engineering, Connected, and Global Services. As Toyota Group transforms towards evolving into a mobility company, we bring our best practices to North America and our family companies around the globe. We offer a unique opportunity to be part of a small company where each person’s voice and efforts make a difference, while also delivering major impact as our products and services reach millions of customers. We strive to maintain an intellectually dynamic, and culturally diverse environment where we work as a team and everyone has the opportunity to contribute new ideas to the table. Come help us reimagine what mobility can be today and years to come! BENEFITS AND PERKS • Medical health insurance (including dental and vision) • Competitive paid time off and company paid holidays • Comp time for holidays worked • 401k matching program • Company profit sharing • Merit increases and bonus structure • Professional development and education reimbursement • …and more!

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