Outside Contents Evaluator Assistant

Posted 7 Hours Ago
Be an Early Applicant
4 Locations
In-Office or Remote
Junior
Insurance
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
The Role
Assists with onsite inventory of total-loss contents, including driving to loss locations, documenting items, uploading field data, tracking time, and maintaining crew vehicles and equipment. The role requires outdoor physical work, lifting, prolonged driving, and adherence to company procedures. A high school diploma or GED is required; one year of customer service experience is preferred.
Summary Generated by Built In

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Outside Contents Evaluator Assistant

PRIMARY PURPOSE:   To complete the physical onsite inventory process including: driving to and from the loss location, physical inventory of contents, and uploading data from field work to server.
 

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
 

  • Assists in completing the physical onsite inventory of total loss contents items under the direction of Outside Contents Evaluator Associate.
  • Tracks time and logs file notes for all of that day’s field activity.
  • Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
  • Maintains daily care and maintenance of all equipment.
  • Conforms with and abides by all regulations, policies, work procedures, and instructions.
     

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
 

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

QUALIFICATIONS
 

Education & Licensing
High school diploma or GED required.
 

Experience
One (1) year customer service experience or equivalent combination of education and experience preferred.
 

Skills & Knowledge

  • Oral and written communication skills
  • PC literate, including Microsoft Office products
  • Good comprehensive decision making skills
  • Ability to read and comprehend policy language
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
     

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
 

Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
 

Physical:

  • Ability to stand and/or walk for long periods of time.
  • Ability to kneel, squat and/or bend.
  • Ability to work outdoors in hot and/or cold weather conditions.
  • Ability to climb, crawl, stoop, kneel, and/or reach overhead
  • Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
  • Ability to drive up to 8 hours per day and/or ride for an extended period.
  • Must have continual use of manual dexterity.
     

Auditory/Visual:  Hearing, vision and talking
 

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Skills Required

  • High school diploma or GED
  • One year of customer service experience or equivalent combination of education and experience
  • Oral and written communication skills
  • PC literacy, including Microsoft Office products
  • Decision-making skills
  • Ability to read and comprehend policy language
  • Ability to work in a team environment
  • Ability to stand or walk for long periods
  • Ability to lift and carry up to 50 pounds and push or pull up to 100 pounds
  • Ability to drive up to eight hours per day

Sedgwick Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.

  • Leave & Time Off Breadth Generous paid time off and paid holidays are emphasized, with PTO accruals increasing with tenure. Paid parental leave and caregiver support further expand time-off coverage.
  • Healthcare Strength Medical, dental and vision coverage is complemented by telemedicine and a personal health concierge. Wellbeing supports such as diabetes and weight-management programs, fertility services, and robust mental-health access (coaching, therapy, psychiatry) broaden care.
  • Parental & Family Support Paid parental leave and caregiver support are offered alongside family-forming resources. Fertility services and adoption assistance reinforce family-oriented benefits.

Sedgwick Insights

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The Company
HQ: Memphis, TN
31,000 Employees
Year Founded: 1969

What We Do

From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.

Why Work With Us

We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.

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