Sales Outreach Manager

We are seeking a driven and forward-thinking Outreach Manager to join HiBob's GTM RevOps team. If you have experience as a Marketing Automation Manager, Customer Engagement Manager, Social Media Manager or similar roles, you may be a perfect fit. 

The Outreach Manager will be responsible for managing and executing outbound strategies to build relationships with key stakeholders, generate leads, and promote the organisation's goals.

What you’ll do

Develop and Execute Outreach Strategies:

• Collaborate with the sales and marketing teams to create and implement outreach strategies promoting HiBob’s product. 
• Design content frameworks and outreach collateral that align with the company's brand voice and resonate with target audiences.

Own the Outreach Platform at Hibob:

• Own the outreach platform, ensuring its effective use in managing and optimising sales and outreach efforts.
• Oversee the implementation and continuous improvement of Outreach, aligning it with HiBob's business objectives.
• Develop and maintain outreach sequences, templates, and workflows within the platform to support targeted and personalised communication.
• Monitor and analyse the performance of outreach campaigns within the platform, making data-driven adjustments to enhance outcomes.

Create and Manage Outreach Content 

• Write, edit, and oversee the production of outreach content focused on email campaigns.
• Adopt and use AI to create assets supporting large-scale campaigns.

Manage and Optimise Outreach Campaigns: 

• Design and execute multi-channel outreach campaigns, including email, phone, social media, and events.
• Create compelling outreach materials such as emails, cold calling scripts, social media posts, and promotional content.
• Continuously test and experiment with different communication strategies, messaging, and content formats to identify what resonates most with target audiences.
• Analyse data and performance metrics to determine effectiveness and optimise outreach campaigns. 

Track, Monitor and Report:

• Track the effectiveness of outreach efforts using key metrics such as open rates, response rates, and conversion rates.
• Report on outreach outcomes to stakeholders and senior management.

Collaborate with Cross-Functional Teams:

• Work closely with product marketing, customer support, and other departments to ensure cohesive outreach and effective outreach initiatives. 
• Serve as the liaison between the sales and marketing departments to ensure a unified approach to market communication.

Benefits:

Join our village

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan - every employee can eventually become a shareHolder 
• Cash allowance for health insurance
• Annual vision allowance 
• Annual Headspace subscription and wellness benefits
• Travel support (cycle scheme and season ticket loans)
• Work from home allowance - to get your home office set up! 
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
• 2 Social Impact days per year for volunteering
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Pension scheme auto-enrolment from day 1
• Fun company and team social events (locally and virtually with our global teams)
• We love birthdays - take the day off and receive a special gift

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!

***Learn about HiBob's hybrid working model***

BELONGING AT HIBOB

Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.

We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

Please contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you. 

We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.

Requirements

• 3+ years of experience in sales communication, marketing communication, community management or a similar role.
• Proven track record of developing and executing successful communication strategies.
• Excellent communication, interpersonal, and collaboration skills.
• Strong writing, editing, and proofreading abilities with attention to detail.
• Proficient in CRM, marketing automation tools, and sales engagement software.
• Solid project management, organizational, and multitasking capabilities.
• Strong understanding of sales processes and the ability to enhance sales effectiveness through communication strategies.
• Analytical skills with the ability to interpret data and develop actionable insights