Output Processing Operator - 14557

Description and Requirements
Job Location: In Office - Clarks Summit, PA
3rd Shift - 11p - 7a Monday night - Saturday Morning
This role is responsible for IT operations for the print team and sets-up and operates MICR printers, check inserters, folders, and copiers and ensures all outputs are inspected for quality and accuracy and that counts are exact at all times. Will ensure problems are reported to management in timely fashion, assisting in resolution of problems and ensuring internal & external partners receive great customer service via phone, email, and in person.
Key Responsibilities:
• Properly sets up and operates MICR Printers, check inserters, folders, copiers. Able to process checks from LNET, Paybase and CA Deliver, IP check printing applications.
• Time management while maintaining consistent quality and accuracy. All Output counts must be exact at all times.
• Ensures problems are immediately reported to the Area Supervisor and / or management.
• Handles requests for special check processing with quick, precise response. Able to accurately match Administrative personnel labels with quality control sheets.
• Keeps accurate and precise counts on all log sheets of all checks printed, inserted, presort and special handling.
• Maintains all required meter logs, reconciliation logs, postage reports, check inventory logs, District Office & IA mail logs, and check statement logs accurately.
• Has thorough understanding of all procedures dealing with MA&H cancellations. This includes matching, notarizing, mass certified, and affiant responsibilities. Also prepares spoiled postage reports and meter replenishments.
Required
• HS Diploma
• Position includes pushing, pulling, lifting. Lifting can be from 20lbs to 50 lbs. Position is considered light industrial.
Preferred
• Prior printer / output processing experience preferred
• Knowledge of check reconciliation and check reprint processes through UCRS/MCRS CICS application.
• Demonstrated experience in making sound decisions, when necessary, to ensure all commitments are met. Will take corrective action with all problems encountered and see that all Trouble Report tickets are properly written and closed on all hardware and software problems.
• Has a detailed knowledge of all check processing guidelines issued by MetLife Treasury Operations.
• Answers phone politely and responds professionally to all requests from internal and external customers.
The expected salary range for this position is $41,600 - $45,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$41,600 - $45,000