Outpatient LPN, OhioHealth Physician Clinical Support

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Home City, Cincinnati, OH, USA
In-Office
Mid level
Healthtech
The Role
Provides outpatient nursing care through a centralized medication refill call center and primary care support team. Performs patient assessments, develops and evaluates care plans, delivers interventions, documents outcomes, coordinates continuity of care, delegates tasks under Ohio law, and coaches other staff. Collaborates with providers, supports patient education and advocacy, participates in quality improvement, and helps ensure safe, efficient clinical operations.
Summary Generated by Built In

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Monday - Friday, No Weekends No Holidays
-9:00am - 5:30pm
OhioHealth Physician Group is excited to introduce a new opportunity to join the Patient Advice and Care Team (PACT), a newly established team focused on delivering high-quality patient care and support across our primary care practices. This newer role will support a centralized Medication Refill Call Center, helping to ensure safe, timely, and efficient medication management for patients. The position is scheduled Monday through Friday from 9:00 a.m. to 5:30 p.m. and is ideal for a candidate who is enthusiastic about learning new things, adaptable to change, and comfortable working with technology in a fast-paced, collaborative environment.
We are looking for someone with strong communication and critical thinking skills who is excited about being part of a new and innovative team, contributing to process improvement, and helping shape the future of patient support services within OhioHealth Physician Group.
This position provides nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. The LPN is accountable for the practice of nursing as defined by the Ohio Board of Nursing. The LPN delegates nursing tasks to unlicensed assistive personnel (UAPs) using the criteria written in the Ohio Nurse Practice Act. This position serves as a resource for other associates. May communicate instructions, do minor scheduling, and inspect work. Does not hire, fire, discipline, promote, demote, transfer, or appraise, but may be consulted by higher management in these areas. This job has no supervisory responsibilities.

Responsibilities And Duties:

25% Performs initial, ongoing and functional health status assessment as applicable to the population and/or individual.  Collects and documents initial and ongoing subjective and objective data from patients, significant others, and communities.  Reviews data obtained by other members of health care team and incorporates into assessment.  Identifies and communicates assessment findings, both initial and ongoing, to appropriate people via referrals, rounds, huddles, reports and care conference, etc.   Uses assessment data to identify pertinent nursing diagnoses and collaborative problems. Collaborates assessment findings with providers and members of healthcare team as appropriate.  Uses scientific knowledge, Critical thinking skills, technical skills, and effective interpersonal and teaching skills to provide nursing care.
25% Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs including: age, size, and development stage. Initiates and/or coordinates care plans and individualizes critical paths/medical management plans.  Promotes cost effective care by minimizing fragmentation, maximizing coordination and facilitating patient/family through the health care system.  Accountable for quality improvement and clinical outcomes and any other duties assigned. Carries out and documents interventions to assist patient/community to achieve expected outcomes.  Uses scientific knowledge, critical thinking, technical skills, and effective interpersonal skills to provide direct patient care as needed.
20%   Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data.
20%   Delegates tasks in accordance with specific criteria and state statutes.  Reviews work performed by those to whom it is delegated.  Coordinates continuity of care as indicated by patient/family/community needs and resources along health/wellness continuum in collaboration with other members of the health care team.  Participates in development of self, peers and others, e.g. MAs, nursing students.  Coaches other employees and provides feedback to others, as appropriate. 
10%   Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance. Acts as patient advocate. Participates and shares information from committees, research and self-development programs.  Communicates and participates appropriately in staff meetings, and collaborates with providers.  Manages resources including personnel, supplies and equipment to maintain a safe and efficient environment.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)BLS - Basic Life Support - American Heart Association, LPN - Licensed Practical Nurse - National Council of State Boards of Nursing

Additional Job Description:

  • Preferred 3-5 years of LPN experience
  • Prefer a minimum of 1 year of Primary Care experience

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

PACT Primary Care

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.

Skills Required

  • High school diploma or GED
  • Basic Life Support certification from the American Heart Association
  • Licensed Practical Nurse credential through the National Council of State Boards of Nursing
  • 3-5 years of LPN experience
  • At least 1 year of primary care experience

Ohiohealth Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ohiohealth and has not been reviewed or approved by Ohiohealth.

  • Leave & Time Off Breadth — Time Away Pay begins around 20 days per year and can grow substantially, alongside six paid holidays. Paid parental leave provides three weeks of 100% paid bonding for all parents plus an additional 6–8 weeks of paid recovery for birth mothers.
  • Retirement Support — The plan combines a 403(b)/401(k) match with an additional employer Annual Retirement Contribution that increases with age and service. Employer funds generally vest after three years, supporting longer‑term accumulation for those who stay.
  • Strong & Reliable Incentives — Incentive elements such as annual bonuses in some jobs and periodic market adjustments in certain departments add to total compensation for eligible roles. Stability in clinical and support areas is sometimes paired with unit‑specific bonuses.

Ohiohealth Insights

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The Company
HQ: Columbus, OH
11,055 Employees
Year Founded: 1891

What We Do

OhioHealth is a not-for-profit, faith-based health system that has served central Ohio since 1891. As an organization with a strong and vibrant culture, OhioHealth associates work together to bring our core values of integrity, compassion, excellence and stewardship to life. We believe that embracing professionals with diverse backgrounds, religions, cultures and experiences creates a more innovative and productive workforce that enhances our ability to pursue continuous improvement. We’re proud to be recognized as one of FORTUNE’s 100 Best Companies to Work For since 2007!

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