Outbound Specialist

Key Duties and Responsibilities

Logistics Strategy & Execution

Develop an understanding of Logistical network and requirements:

• Develop and deliver brand focused effective campaigns including Digital based on identified and relevant consumer insights.

Execute shipment planning and trip scheduling.

Optimize the load plan.

• Resource availability setup and allocated prior to commencement of the plan. Fleet mix analysis conducted and understood.
• Shipments prepared and captured into JDE (Anaplan)

Review load plan execution

• Current day plan deviation managed, and appropriate corrective action taken.
• Previous day plan versus actual activity reviewed to correct and prevent the recurrence of current and/or potential issues.

Duty Payments

• Plan and execute duty payments in line with national stock requirements.
• Liaise with key stakeholders i.e., DSV, JFH, Bond Managers and Finance to facilitate a smooth operation.
• Transfer of stock on JDE to reflect the stock in the correct location.  

Leading and Managing third party primary distribution service providers

Manage own performance

• Appropriate self-management practices employed, and challenging goals which will continually push own performance agreed and achieved
• Own performance self-assessed and evaluated annually against goals and KPI’s, and deviations managed through corrective action.
• Problem-solving techniques used to determine the root cause of problems, identify and develop solutions, and resolve issues.
• Regular feedback solicited from peers and other stakeholders on own performance, with areas of concern addressed.

Manage third party primary distribution service providers

• Daily monitoring of site operational performance against standards (SLA), compiling KPIs and reviewing at meetings/forums
• Effective and efficient management of the claims process
• Implementing procedures to manage contractor non-conformance and ensuring understanding by applying measures to track performance.
• Root cause analysis of queries and complaints conducted to prevent recurrence

Financial & Budget Management

• Manage costs against approved budget
• Understanding demonstrated of productivity KPI’s and how the planning process influences these.
• Productivity KPI’s reviewed and managed to ensure alignment to budget.
• Identify and highlight potential areas of saving and optimization
• Optimize bottom line results
• Expenditure controlled against budgets and forecasts, with spend aligned against budget period phasing and commentary provided accordingly.

Cross Functional Team Management and Communication

• Lead effectively cross functional stakeholders to deliver clear execution plans.

Key Competencies and Experience

Knowledge, Skills and Attributes:

Functional and Technical Competencies

• Forecasting, Import / Export Procedure, Warehouse and Distribution planning, Warehouse Distribution and Transportation Management, Company & Product Knowledge, Operational Policy & Procedures

Behavioral Competencies

• Effective Decision Making, Planning and Organizing, Teamwork, Communication, Technical Expertise, Presentation Skills, Influencing & Negotiation, Big Picture Thinking, Innovation, Change Management, Making Things Happen, Initiative, Analytical Skills

Leadership Competencies

• Strategic Vision, Entrepreneurship, Result Orientation, Live the Values, Team Management, People Development

Qualifications and Experience:

• Relevant Supply Chain Diploma / Degree
• Experience in ERP Software (JDE)
• Valid Driver’s License

Job Posting End Date:

Target Hire Date:

Target End Date: