Outbound Relationship Manager

Reposted 4 Days Ago
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Adelaide, South Australia, AUS
In-Office
Junior
Healthtech
The Role
The Outbound Relationship Manager builds customer relationships through phone-based sales, identifies business opportunities, meets sales KPIs, supports field sales, and manages customer queries.
Summary Generated by Built In

At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work® 2025, which is our sixth consecutive year! 
In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
We are seeking a proactive and driven Sales Consultant to play a key role in our outbound telephone sales team. You’ll take ownership of a portfolio of customers, reaching out via phone to build meaningful relationships, understand their needs, be their trusted advisor, ensuring their practice thrives and their experience with Henry Schein is nothing short of exceptional.

This role will suit someone who is relentless about understanding their customer, how they think, what drives them, and how they buy. Success will be defined by your ability to turn customer understanding into meaningful outcomes, strengthening trusted partnerships while uncovering opportunities that deliver value and drive sustainable growth.

What You’ll Be Doing

  • Building strong, trusted relationships with customers to elevate their service experience

  • Identifying and developing new business opportunities

  • Meeting sales targets and KPIs

  • Staying sharp on product knowledge and market trends

  • Supporting our field sales team with key account management

  • Collaborating with Customer Care & Field Sales to resolve queries and ensure smooth operations

  • Keeping customer records accurate and up to date

What You’ll Bring

  • A passion for customer service with some experience in phone-based sales (corporate environment preferred)

  • Some experience working in the dental industry (a plus!)

  • Excellent communication skills and the ability to build rapport quickly

  • Exceptional organisational skills and attention to detail

  • Confident negotiator with a persuasive edge

  • You will be curious about data and how it can inform you in relation sales trends and opportunities within your customer group.

  • Tech-savvy: MS Office proficiency is a must and strong excel skills will be advantageous

  • Self-starter, team player, resilient, and eager to learn

  • Full unrestricted working rights in Australia

Why You’ll Love Working With Us

  • Competitive base salary + bonus (guaranteed period) 

  • Hybrid working options after training

  • 13 weeks paid parental leave* (after 12 months service)

  • Birthday leave 

  • $1500 Employee Referral Program

  • Discounts on dental products and retail perks

Ready to make a difference and grow your career with Henry Schein? Apply now and become part of a team that’s shaping the future of dental care.

Skills Required

  • Experience in phone-based sales
  • Experience in the dental industry
  • Excellent communication skills
  • Organisational skills and attention to detail
  • Negotiation skills
  • Tech-savvy with MS Office proficiency
  • Full unrestricted working rights in Australia

Henry Schein Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Henry Schein and has not been reviewed or approved by Henry Schein.

  • Healthcare Strength Health, dental, and vision coverage is broadly comprehensive, with multiple plan options and wellbeing/EAP resources emphasized. Benefits breadth helps bolster overall total‑rewards value.
  • Leave & Time Off Breadth Paid time off and holidays are described as meaningful, with structured carryover practices in some areas. Paid parental leave is available, enhancing the overall time‑off offering.
  • Retirement Support A 401(k) plan with company match is part of the standard package, with plan documents noting employer discretion on match settings. The program has been characterized positively in prior periods, contributing to total compensation.

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The Company
HQ: Melville, NY
8,580 Employees
Year Founded: 1932

What We Do

Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 20,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental and medical laboratories, government and institutional healthcare clinics, as well as other alternate care sites.

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