The Role
Coordinate outbound shipments of sheet metal products, serve as primary customer contact for order status and delivery, track communications in CRM and tools (JobBOSS, Trello), collaborate with production/quality/logistics to resolve issues, prepare shipping documentation, and manage carrier relationships while working in a fast-paced fabrication shop.
Summary Generated by Built In
Heritage Metal Products – Outbound Products Coordinator / Sheet Metal Shop
Baker Roofing Company / Heritage Metal Products invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.
Benefits to Joining the team:
SummaryWe’re seeking a detail-oriented and customer focused Outbound Products Coordinator to keep our products moving and our clients happy.RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.Minimum Qualifications
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or [email protected].
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
Baker Roofing Company / Heritage Metal Products invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.
Benefits to Joining the team:
- Weekly Pay
- Paid Holidays (7)
- Annual Earned PTO
- Medical, Dental & Vision Insurance
- 401K Matching Program (100% up to 3% and 50% up to 5%)
- Employee Assistance Program
- Emphasis on Safety
- Paid On-the-Job Skills Training - no previous roofing experience required!
SummaryWe’re seeking a detail-oriented and customer focused Outbound Products Coordinator to keep our products moving and our clients happy.RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.Minimum Qualifications
- Experience: Shipping, logistics, or customer coordination (manufacturing a plus).
- Communication: Strong communication skills and knack for building customer trust.
- Software: Proficiency with CRM or tracking software.
- Education: High School Graduate
- Driver's License: Required
- Coordinate outbound shipments of sheet metal products - on time, every time.
- Be the main point of contact for customers on order status and delivery updates.
- Track all communications and activities in our CRM and project tools such as JobBOSS and Trello.
- Work with production, quality, and logistics teams to resolve issues before shipping takes place.
- Prepare shipping docs and manage carrier relationships.
- Thrive in a team setting and work independently after sufficient training
- Perform tasks requiring standing, bending, and reaching for extended periods
- Maintain physical stamina to meet production goals in a fast-paced environment
- Adhere to safety protocols to prevent injuries during material handling and equipment operation
This role requires working in the fabrication shop which can reach high temperatures without air conditions. This role requires exposure to loud noise levels, so ear protection is required.
Disclaimer:The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or [email protected].
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
- Principals only. Recruiters, please don't contact this job poster.
Skills Required
- Experience in shipping, logistics, or customer coordination
- Manufacturing experience
- Strong communication skills and ability to build customer trust
- Proficiency with CRM or tracking software
- High school diploma or equivalent
- Valid driver's license
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The Company
What We Do
Founded in 1915, Baker Roofing Company is one of the nation's largest and oldest roofing contractors. 100% employee-owned, the company provides high-quality commercial and residential roofing services across the Southeast and Mid-Atlantic regions, emphasizing long-term accountability, expertise, and a commitment to delivering professional, durable roofing solutions for homes, businesses, and institutions.
