ISS STOXX is hiring! We seek an outbound Outbound Marketing Representative to be part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries.
As the Outbound Marketing Representative, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generating qualified leads for our leading Market Intelligence services. In this role, you will learn about some of the most interesting companies in the financial services and insurance industries and tell the story of various compelling products, services, and career paths available in these industries. We’re looking for bright, eager-to-learn representatives who are self-motivated, confident, and highly skilled. Candidates will work a full-time schedule Mon-Fri 9:00 AM – 6:00 PM Central Time.
What you’ll do
Handle a large volume of outbound calls placed via automated technology
Share the stories of our clients’ offerings and opportunities
Listen to objections and handle them effectively, persuasively, and with professional courtesy
Generate qualified leads and pass them on to our clients
Accurately submit details of every interaction in the call center system
What you’ll bring
Previous professional experience handling phone-based interactions. Previous call center experience is preferred.
Exceptional interpersonal skills
Excellent verbal communication & listening skills
Attention to detail and accuracy
Professionalism
Ability to handle high-pressure situations, multi-task and meet aggressive deadlines
Interpret customer needs and match those needs with related products and services
High speed internet and a quiet workspace
This position can be hired for remote employment in certain locations (Arizona, Florida, Georgia, Nevada, New Hampshire, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Vermont, Virginia, Wisconsin).
The expected annual base salary for this position is $31,200 – $33,280 (subject to state and local wage requirements). Annual salary is paid on an hourly basis with the expectation that the role is full-time, 40 hours a week. Exact compensation may vary based on skills, experience, and level of education. This role is incentive eligible with top performers eligible to receive an additional $500 - $1,000 per month depending on performance. (certain local restrictions apply depending on state).
#LI-JB1 #MIN #CS #ENTRYLEVEL #LI-Remote
What You Can Expect from Us
Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you.
Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.
About ISS STOXX
ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.
ISS Market Intelligence serves as a gateway to the global financial services industry, empowering market participants to assess target markets, identify opportunities for growth, and execute comprehensive go-to-market initiatives through a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, and industry-leading media brands.
Visit our website: https://www.iss-stoxx.com/
View additional open roles: https://www.iss-stoxx.com/about/careers/
We are proud to offer the following featured benefits
- Medical, Dental, and Vision coverage
- 401(k) with a company match up to 9%, including a Safe Harbor contribution
- Flexible Spending Account (FSA) and commuter benefit programs
- Generous paid time off
- Volunteer Day
- Paid parental leave
- Hybrid working options
ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.
We are committed to ensuring equal opportunity in employment for qualified person with disabilities, fully in compliance with the Americans with Disabilities Act (ADA) in the US along with other applicable jurisdictions in which we operate. We prohibit discrimination against applicants and employees on the basis of disability as it pertains to the job application, hiring process, and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [email protected]. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.
Skills Required
- Previous professional experience handling phone-based interactions
- Previous call center experience
- Exceptional interpersonal skills
- Excellent verbal communication and listening skills
- Attention to detail and accuracy
- Ability to handle high-pressure situations, multi-task, and meet aggressive deadlines
- Interpret customer needs and match with products and services
- High-speed internet and a quiet workspace
ISS (Institutional Shareholder Services) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ISS (Institutional Shareholder Services) and has not been reviewed or approved by ISS (Institutional Shareholder Services).
-
Retirement Support — Retirement plans include a notably strong 401(k) match with a Safe Harbor contribution that stands out within the package. The retirement offering is regarded as a highlight relative to other elements of total rewards.
-
Leave & Time Off Breadth — Paid time off, paid holidays, and parental leave are substantial components of the package. Time-away benefits are often described as a standout compared with other facets of compensation.
-
Healthcare Strength — Medical, dental, and vision coverage are comprehensive within the standard package. Health coverage is generally viewed as solid, albeit characterized as middle of the road in some descriptions.
ISS (Institutional Shareholder Services) Insights
What We Do
Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.
