Outbound Inside Sales Representative

Reposted 2 Days Ago
Be an Early Applicant
95407, Santa Rosa, CA, USA
In-Office
18-24 Hourly
Mid level
Insurance • Real Estate
The Role
Make inbound and outbound calls to existing customers and prospects, assess home protection needs, present consultative solutions, close sales to meet/exceed commission goals, and deliver an exceptional customer experience.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoVoted Top 100 Best Companies to Work for by Fortune!
Base plus commission/bonus opportunity with a Fortune 100 company!
You’re an energetic, positive and driven person looking for a long-term career where you can reach your ambitious financial goals. You’re a consultative salesperson who quickly connects with others, understands their needs and delivers an exceptional customer experience.

Ready to Turn Your Sales Skills into Serious Earnings?

If you’re a confident, competitive salesperson who thrives on connection, momentum, and closing deals, this is your opportunity to build a long-term sales career with a trusted, industry-leading brand—and uncapped earning potential.

At First American Home Warranty, we don’t believe in cold calling guesswork or passive selling. This is a true outbound sales role for professionals who enjoy the hunt, the hustle, and the win.

What You’ll Do

  • Make high-volume outbound calls directly to consumers, building trust, understanding customer needs, and driving new business through a consultative, customer-focused sales approach while demonstrating a true hunter mentality.
  • Engage in outbound conversations to qualify prospects, uncover needs, and move opportunities through the sales process.
  • Close deals using proven consultative sales techniques.
  • Play a critical role in driving company growth by generating new revenue, expanding our customer base, and directly contributing to the overall success of the organization.
  • Deliver a strong customer experience by understanding client needs and positioning tailored solutions.
  • Maintain detailed documentation of sales activity, conversations, and outcomes.
  • Stay current on industry trends, competitors, and product updates to effectively position offerings.

What You’ll Bring

  • Proven experience in outbound sales, B2C sales, or previous home warranty sales (preferred).
  • Strong closing skills with a consistent record of success.
  • Experience using CRM platforms such as Salesforce or similar tools.
  • Background in telemarketing, inside sales, or previous home warranty sales is highly desirable.
  • Excellent verbal and written communication skills.
  • A hunter mindset with persistence, resilience, and comfort handling rejection.
  • Self-motivated, goal-driven, and comfortable working independently in a fast-paced environment.

Why You’ll Love This Role

  • You’ll earn an hourly base plus uncapped commission, giving you financial stability with unlimited upside based on your performance.
  • You’ll focus on outbound selling and business development, allowing you to sharpen your hunter skills and consistently build pipeline.
  • You’ll receive paid training, ongoing coaching, and hands-on support from leaders who are invested in your success and career growth.
  • You’ll stay motivated through contests, incentives, and recognition programs that reward strong performance and consistent results
  • You’ll build your career with a trusted, industry-leading company known for its award-winning culture, long-term stability, and people-first mindset

Pay Range: $17.69 - $23.56 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Skills Required

  • High school diploma or equivalent
  • 3 years of recent and continuous sales experience
  • Experience in financial, insurance, mortgage, telecom or admissions phone sales
  • Motivated by earning potential in an uncapped commission environment
  • History of longevity and award-winning sales success
  • Uncompromising integrity and passion for customer experience

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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