Description
Description
ARE YOU ENERGETIC, COMPASSIONATE, AND ABLE TO TAKE ON MULTIPLE RESPONSIBILITIES AT ONCE? Then you are AWESOME and just the kind of person we are looking for to join our team as a Outbound Air Duct Sales Representative at Zerorez!
This position will be working in our Dallas Base
What we can offer you!
- Excellent pay: $20 per hour
- Health benefits with options for vision and dental plans
- Paid Time Off (PTO)
- Consistent and predictable schedule of 5 days a week including rotating Saturdays (9:30am - 6:00pm)
- A fun work culture and commitment to your success
- The opportunity to be part of a growing company with national and international locations
Position Summary We are seeking a motivated, results-driven Outbound Air Duct Sales Representative responsible for converting marketing-generated air duct leads into booked appointments and revenue.This individual will proactively contact prospective customers, educate them on Zerorez's air duct cleaning services, build value, overcome objections, and confidently close sales. The ideal candidate is comfortable making outbound calls, has strong communication skills, and is motivated by achieving sales goals.
Primary Accountability The primary responsibility of this position is to turn marketing-generated air duct leads into booked, revenue-generating appointments. The representative is accountable for working assigned leads, creating sales opportunities, following up with prospective customers, and consistently improving conversion performance.
Key Responsibilities
1. Outbound Sales & Lead Conversion
? Make outbound calls to marketing-generated air duct leads.
? Promptly contact new inquiries and follow up with customers who have not scheduled.
? Identify customer needs and create opportunities to close sales.
? Confidently present services, pricing, and promotions.
? Overcome objections and guide customers toward scheduling.
? Maintain ownership of assigned leads through the sales process.
2. Service Knowledge & Customer Education
? Develop a strong understanding of Zerorez's air duct cleaning process and services.
? Educate customers on the benefits of professional air duct cleaning.
? Communicate service value and pricing accurately.
? Set appropriate expectations regarding appointments and technician evaluations.
3. Lead Management & Appointment Scheduling
? Schedule appointments accurately using company booking systems.
? Maintain accurate customer notes and lead statuses.
? Complete consistent follow-up with unconverted leads.
? Ensure customers understand appointment details and service expectations.
4. Sales Performance & Accountability
? Meet established daily, weekly, and monthly sales goals.
? Participate in call monitoring, coaching, and performance reviews.
? Maintain consistent outbound activity and follow-up practices.
? Take ownership of individual conversion and revenue results.
Performance Metrics Success will primarily be measured through:
? Air Duct Lead Conversion Rate.
? Revenue Generated.
? Total Appointments Booked.
? Revenue Per Lead.
Supporting metrics include outbound call volume, contact rate, follow-up completion, and appointment accuracy.
Requirements
Qualifications
? At least one year of experience in outbound sales, telemarketing, or call center operations preferred.
? Strong communication and active listening skills.
? Confidence in sales conversations and closing appointments.
? Ability to overcome objections and build customer relationships.
? Strong organizational skills and attention to detail.
? Comfortable working with multiple computer systems.
? Self-motivated and goal-oriented.
Previous experience in HVAC, home services, or residential sales is a plus. Bilingual skills are preferred.
Core Competencies
? Sales Motivation & Drive
? Communication & Persuasion
? Objection Handling
? Closing Ability
? Customer Relationship Building
? Persistence & Accountability
? Time Management
? Goal Orientation
Zerorez® is an Equal Employment Opportunity employer. Individuals seeking employment at Zerorez® are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Zerorez, Inc. participates in E-Verify to confirm the employment eligibility of all newly hired employees.
Applicants have rights under applicable federal employment laws. Information about these rights is available at the links below:
- E-Verify Participation & Right to Work
https://www.e-verify.gov/employers/employer-resources
- Family and Medical Leave Act (FMLA)
https://www.dol.gov/agencies/whd/posters/fmla
- Equal Employment Opportunity (EEO)
https://www.eeoc.gov/poster
- Employee Polygraph Protection Act (EPPA)
https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act
Skills Required
- At least one year of experience in outbound sales, telemarketing, or call center operations
- Strong communication and active listening skills
- Confidence in sales conversations and closing appointments
- Ability to overcome objections and build customer relationships
- Strong organizational skills and attention to detail
- Comfort working with multiple computer systems
- Self-motivated and goal-oriented
- Previous experience in HVAC, home services, or residential sales
- Bilingual skills
What We Do
Zerorez is a multi-national, multi-surface cleaning company and franchisor that provides residential and business cleaning services, including carpet, tile, and upholstery cleaning.
