Healthcare Provider Back Office Consulting - Senior Associate

Posted Yesterday
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39 Locations
Hybrid
77K-202K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Supports healthcare provider consulting engagements involving business application analysis, implementation, configuration, testing, operational transformation, and user adoption. Analyzes scheduling, finance, supply chain, reporting, HCM, and administrative processes; develops recommendations, coordinates workstreams, tracks milestones, creates training materials, guides junior staff, and builds client relationships.
Summary Generated by Built In
The Opportunity
As a Healthcare Provider Back Office Consulting Senior Associate you will support client engagements focused on business application consulting for healthcare provider operations, helping analyze client needs, implement software solutions, and provide training and support for smoother use of business applications within our Advisory practice. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client relationships, and guide junior team members while using critical thinking to navigate ambiguity and deliver practical solutions. In this role at PwC, you will contribute to healthcare provider back office consulting work across revenue cycle, scheduling, and administrative services, drawing on broad knowledge of business applications to help clients improve operational efficiency and align technology with their business objectives.
Responsibilities
- Analyzing provider back office processes across scheduling, finance, supply chain, reporting, HCM and administrative operations to identify improvement opportunities
- Supporting client workstreams for technology-enabled operational transformation and business application implementation
- Interpreting data and process findings to develop practical recommendations for workflow, system, and service delivery improvements
- Coordinating tasks across project activities while tracking milestones, dependencies, and issue resolution
- Applying business application consulting knowledge to configure, test, and validate software solutions for healthcare provider operations
- Developing documentation, training materials, and user support resources to help clients adopt new processes and tools
- Reviewing deliverables and task outputs from junior team members and providing guidance on approach and execution
- Building client relationships by anticipating needs, responding to feedback, and translating business requirements into actionable solutions
- Using analytical thinking and problem-solving methods to address complex operational and technical challenges
- Upholding professional and technical standards, independence requirements, and internal guidance throughout client engagements
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree
- Healthcare provider operations consulting experience
- Translating complex client needs into practical workplans
- Interpreting data for insights and recommendations
- Managing multiple workstreams in ambiguous settings
- Mentoring junior team members through client deliverables
- Applying operations strategy tools to transformation programs
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
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Skills Required

  • Bachelor's degree
  • At least 3 years of experience
  • Master's or Master of Business Administration degree
  • Healthcare provider operations consulting experience
  • Ability to translate complex client needs into practical workplans
  • Ability to interpret data for insights and recommendations
  • Experience managing multiple workstreams in ambiguous settings
  • Experience mentoring junior team members through client deliverables
  • Experience applying operations strategy tools to transformation programs

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Healthcare Strength — Multiple medical plan options, prescription coverage, virtual care, preventive programs, and access to Headspace and Talkspace indicate robust health support. Feedback suggests well-being coaching and digital therapy add meaningful value to the U.S. package.
  • Retirement Support — A firm-funded Wealth Builder plan alongside a 401(k) match and financial coaching signals strong long-term savings support. Student-loan paydown assistance and other financial-wellbeing tools further enhance the package.
  • Parental & Family Support — Advertised 12 weeks of parental leave for all parents, plus adoption/surrogacy support, caregiver resources, and backup care highlight comprehensive family benefits. A phased return-to-work option offers additional support to new parents.

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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