Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the Role
We are currently seeking an OtC Specialist to join our Finance SSC team in Poland. In this role, you will support the Order-to-Cash process for our business entities and work closely with internal finance teams and customers to ensure accurate cash application, account reconciliation and resolution of payment-related queries.
Key Tasks and Responsibilities
- Ensure accurate and timely cash application and posting of intercompany wire transfers.
- Collaborate with the local team to investigate and resolve payment discrepancies.
- Prepare and distribute account statements and collection letters to customers.
- Process customer write-offs and refunds in line with company policies and approval procedures.
- Respond to emails from internal teams and customers in a timely and professional manner.
- Monitor overdue invoices and escalate unresolved accounts to the relevant teams as needed.
- Generate analytical reports and perform monthly financial reconciliations.
- Identify and implement opportunities for process improvement to enhance operational efficiency.
- Maintain a high level of data accuracy across all relevant systems.
- Provide required data and supporting documentation for audits.
- Keep comprehensive and up-to-date documentation of processes.
- Provide backup support for other OtC activities and ensure continuity of critical processes during absences.
- Support month-end closing activities and other OtC-related activities, as required.
- Perform additional tasks or responsibilities as assigned.
About You
- Bachelor’s degree in Finance, Accounting, Business Administration or a related field, or equivalent practical experience.
- At least 2 years of experience in an Order-to-Cash, Accounts Receivable or similar finance role.
- Understanding of the Order-to-Cash cycle and related financial processes.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with internal teams and customers.
- High attention to detail and commitment to data accuracy when processing financial transactions and account information.
- Good analytical and problem-solving skills.
- Proficiency in English and Polish, both written and spoken.
- Ability to work independently, manage priorities and meet agreed deadlines.
Nice to have
- Experience working with D365.
- Experience supporting a process transition or migration.
- Experience in a shared service centre or international finance environment.
- Practical experience with cash application, customer account reconciliation, refunds, write-offs or collections support.
What we Offer
- An open and collaborative working environment where you can work independently and influence the development of the role.
- Benefits package including private medical care for you and your family, lunch card, access to MyBenefit platform, Multisport Card
- Flexible working hours, with the possibility to start between 7:30 and 9:30 a.m.
- Hybrid working model: 2 days working from home and 3 days from the office.
- Office location: Przybyszewskiego 56, Kraków.
- Business casual dress code.
- Employee volunteering opportunities and integration events.
- The opportunity to work in an international Finance SSC and contribute to process improvements.
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
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Skills Required
- Bachelor's degree in Finance, Accounting, Business Administration, a related field, or equivalent practical experience
- At least 2 years of experience in Order-to-Cash, Accounts Receivable, or a similar finance role
- Understanding of the Order-to-Cash cycle and related financial processes
- Excellent written and spoken English and Polish
- Excellent communication and interpersonal skills
- High attention to detail and commitment to data accuracy
- Good analytical and problem-solving skills
- Ability to work independently, manage priorities, and meet agreed deadlines
- Experience working with D365
- Experience supporting a process transition or migration
- Experience in a shared service centre or international finance environment
- Practical experience with cash application, customer account reconciliation, refunds, write-offs, or collections support
Alfa Laval Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alfa Laval and has not been reviewed or approved by Alfa Laval.
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Retirement Support — 401(k) support is described as generous in U.S. postings, and the retirement plan is a notable strength alongside core coverage.
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Healthcare Strength — Medical, dental, and vision coverage are core parts of the package, and health insurance is often described positively in U.S. materials.
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Leave & Time Off Breadth — PTO and paid holidays are standard, with options like purchasing additional PTO expanding flexibility for some roles.
Alfa Laval Insights
What We Do
Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
