- Manage the end-to-end Order-to-Cash (O2C) process, including billing, invoicing, collections, and cash application
- Generate and issue accurate invoices and ensure timely delivery to clients/customers
- Monitor accounts receivable and follow up on outstanding balances to ensure timely collections
- Perform cash application and reconcile customer payments with invoices
- Investigate and resolve billing discrepancies and disputes
- Process accounts payable (AP) transactions as needed
- Perform bank and account reconciliations
- Assist in month-end and year-end closing activities, including AR aging reports
- Maintain accurate financial records and documentation
- Ensure compliance with accounting standards, company policies, and tax regulations
- Coordinate with internal teams (sales, operations) for billing accuracy and revenue tracking
- Prepare financial reports, AR aging, and collection forecasts
- Bachelor’s degree in Accountancy, Accounting Technology, or related field
- 1–3 years of experience in accounting, preferably with exposure to Order-to-Cash (O2C) or accounts receivable
- Strong understanding of AR processes, billing, and collections
- Experience with accounting/ERP systems (e.g., SAP, NetSuite, QuickBooks, Oracle)
- Proficiency in MS Excel (e.g., VLOOKUP, pivot tables)
- Strong attention to detail and analytical skills
- Good communication skills for handling client/customer coordination
- Ability to work under deadlines and manage multiple tasks
- High level of integrity in handling financial data
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
About the TeamAt Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.Top Skills
What We Do
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us. For these chosen few, we offer: - Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within. - Great Locations - With global locations and the option to work remote, our offices are virtually everywhere. - Community Partners – Making an impact matters. That’s why we invest in communities. - Referral Bonuses – Because who doesn’t like a little extra dough in your pocket? - Tuition Reimbursement – So you can keep your options open and your future bright. Are you ready to unleash the possibilities
