HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Job Summary
This role is responsible for supporting Hotelbeds business functions by managing high-volume data entry processes with accuracy and efficiency. The position focuses on the creation, upload, and ongoing maintenance of hotel contracts, supplier information, and content data, ensuring all systems are updated, consistent, and aligned with business requirements.
Key Responsibilities
- Perform high-volume, accurate data entry across multiple internal systems.
- Ensure timely processing of hotel contracts, supplier details, and content updates.
- Create, upload, and maintain hotel contract data, including rates, availability, and terms.
- Validate contract information for completeness and accuracy before system entry.
- Maintain and update supplier information, ensuring records are accurate and up to date.
- Manage hotel content data, including descriptions, images, and key attributes.
- Conduct regular quality checks to identify and correct data discrepancies.
- Ensure compliance with internal data standards and processes.
- Collaborate with internal teams (Contracting, Product, Sales, etc.) to resolve data issues.
- Respond to internal requests related to data updates and system queries.
- Identify opportunities to improve data entry workflows and efficiency.
- Support automation and standardization initiatives where possible.
Skills & Requirements
- Proven experience in data entry, administration, or operations roles (preferably high-volume environments).
- Strong English language skills (written and spoken)
- Strong proficiency in Excel and data management tools.
- Experience working with internal systems or databases (CRM, ERP, or similar).
- High attention to detail and accuracy.
- Ability to manage large volumes of data under tight deadlines.
- Strong organizational and time-management skills.
- Problem-solving mindset with a proactive approach.
- Good written and verbal communication skills.
- Ability to work cross-functionally with multiple stakeholders.
- Team-oriented with a collaborative attitude.
- Experience in the travel, hospitality, or bedbank industry is a plus.
- Comfortable working in fast-paced, deadline-driven environments.
- Adaptability to changing priorities and processes.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills Required
- Proven experience in data entry, administration, or operations roles
- Strong English language skills (written and spoken)
- Strong proficiency in Excel and data management tools
- Experience working with internal systems or databases (CRM, ERP, or similar)
- High attention to detail and accuracy
- Ability to manage large volumes of data under tight deadlines
- Strong organizational and time-management skills
- Problem-solving mindset with a proactive approach
- Good written and verbal communication skills
- Ability to work cross-functionally with multiple stakeholders
- Team-oriented with a collaborative attitude
- Experience in the travel, hospitality, or bedbank industry
- Comfortable working in fast-paced, deadline-driven environments
- Adaptability to changing priorities and processes
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
