Do you enjoy creating positive first impressions and delivering exceptional patient experiences? Our orthodontic practice is seeking a friendly, organized Front Desk Representative to support daily operations and ensure every patient visit is seamless and welcoming.
This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with patients, and takes pride in keeping both communication and office workflows running smoothly.
What You’ll Do
- Greet and assist patients, creating a warm and professional environment
- Manage incoming calls, emails, and patient inquiries promptly
- Support scheduling, patient flow, and daily office coordination
- Assist with administrative tasks such as scanning, correspondence, and inventory
- Collaborate with the clinical team to maintain an efficient schedule
- Follow up on patient leads and support conversion efforts
- Participate in team huddles and contribute to overall office productivity
What We’re Looking For
- Strong communication and interpersonal skills
- Organized, detail-oriented, and able to multitask under pressure
- Team player with a positive, professional attitude
- Comfortable using office software and computer systems
- 2-3 years of relevant experience preferred
- Bilingual skills are required
Schedule & Work Environment
- Full-time, Monday–Friday (8-hour shifts)
- In-person role
Pay
- $21-23 per hour
Join a team focused on creating confident smiles while delivering an outstanding patient experience every day.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Strong communication and interpersonal skills
- Organized, detail-oriented, able to multitask under pressure
- Team player with a positive, professional attitude
- Comfortable using office software and computer systems
- Bilingual skills
- 2-3 years of relevant experience
What We Do
OrthoSynetics is a national healthcare services company that provides comprehensive practice management and consultancy services for orthodontic and pediatric dental practices. The company focuses on improving revenue growth and profitability through a suite of services, including revenue cycle management (RCM), marketing, human resources, purchasing, and real estate services, allowing practitioners to focus on patient care while streamlining administrative operations.
